PHPKB is not just a great knowledge base tool, it also offers solid SEO support for your knowledge base pages so search crawlers do not report issues like duplicate pages, duplicate titles, and missing canonical tags.
A canonical tag is a way of telling search engines that a specific URL represents the master copy of a page. Using the canonical tag prevents problems caused by identical content appearing on multiple URLs. Practically, the canonical tag tells search engines which version of a URL you want to appear in search results.
Duplicate content is a complicated subject, but when search engines crawl many URLs with identical or very similar content, it can cause several SEO problems such as:
If an article is posted in multiple categories, the same article appears multiple times with different URLs based on category. In such a case, a search engine might consider them as duplicate contents and impose a penalty on the knowledge base. By adding canonicalizations, PHPKB knowledge base software guides the search engine about which page to index i.e. which is the original page.
<link rel="canonical" href="https://www.yoursite.com/kb/category/article-title-here.html" />
PHPKB knowledge management software helps consolidate the duplicate content issues in the following cases by setting the preferred version of a document.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.Purchase Now
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