Custom fields are helpful in adding additional classification or specific searchable information to your knowledge base articles. With custom fields, a user can create variables and add custom values to them. Facility to create and manage custom fields is another great feature of PHPKB knowledge base software.
Custom fields are user-defined variables that can be assigned to articles. Custom fields are a form of meta-data that allows you to store arbitrary information with each knowledge base article. This meta-data is handled with key/value pairs. The key is a "name" which identifies the specific field thus it is a constant and should stay the same for all articles in the knowledge base. The value is the information that will be displayed for the field when you view an article on the public area. This arbitrary extra information might be useful for the knowledge base users and it can include bits of information such as:
You can mark custom fields as Internal/External so that there can be some custom fields for internal use only i.e. visible only to the logged-in users (both KB Members and Admin Users) in public area of the knowledge base.
The types of custom fields available in PHPKB knowledge base software are:
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