The user wants to create content that contains rich media and formatted text but does not have the knowledge or time to write HTML. Design elements offered by PHPKB help your knowledge base documents to be more than just big blocks of text; they present your knowledge in a meaningful way. The knowledge management tool provide ready made objects for posting notes, notices, alerts, tips, quotations etc.
Adding a design element is a single click job. In the WYSIWYG editor, click on the first plugin icon in the custom toolbar (screenshot below). A dialog will open, choose the design element of your choice and click on the title of an element to insert it in the WYSIWYG editor.
Design elements have an impact on how a piece of work is perceived and used. For instance, a component for calling extra attention to a certain piece of information. People’s attention is limited and readers are happy if useful information is available in front of their eyes, and design elements help here. They help in grabbing the user attention by posting useful messages in beautiful components.
PHPKB offer design elements in different colours-colour can help the organization of a design, and emphasize specific areas or actions.
The design element "Notices" can be used to notify the user about something special: danger, success, information or warning.
A knowledge base can be used by internal teams and you can utilize articles to assign tasks to employees. The Status elements help to mark the progress of the tasks assigned. For Instance, in progress, if the team member is working on an assigned task. Change the status to "complete" when it is finished.
These components are fully responsive and look equally good on both desktop and mobile devices.
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