RSS stands for Really Simple Syndication; a format used to share content that is regularly published like a knowledge base articles or news headlines. It's a standard format, which means that every RSS feed is designed to look basically the same for consistency. It is a way to easily distribute a list of headlines, update notices, and sometimes content to a wide number of people.
RSS feeds are read by computer programs that organize headlines and notices for easy reading. The user submits the link of RSS feed he is interested in, and the RSS feed reader converts the XML feeds into the latest updates from knowledge base in an easy to read format. RSS aggregates updates that are made to the content within a community when one is subscribed to an RSS feed. It is an easy method to identify updates about your knowledge base without having the users to visit it. RSS feed typically includes a article title, partial body text, and date published.
If you’re a webmaster or business owner, RSS feeds have some important benefits for you. By creating an RSS feed for your content and encouraging visitors to subscribe, you allow those who stumble on your knowledge base to become regular readers who will continue to engage with your content and your brand. Syndicating knowledge base RSS feed also allows your content to be promoted on other websites and even on news outlets. There are numerous communities, social bookmarking websites and RSS directories where you can submit your RSS feed and have your new headlines and articles sent out to a wider audience. This type of promotion can lead to an influx of new targeted visitors and also builds quality backlinks to your knowledge base, which can improve your search engine rankings.
RSS is a technology that can bring numerous benefits both to you and your customers. RSS feeds provide a channel for you to market your own content to a new audience, create specialized RSS feeds to communicate new products or services with vendors, affiliates, customers or members, improving the speed at which you can communicate new opportunities. RSS channel also facilitate your users to navigate through updates without too much information overload.
By adding several relevant feeds, you can easily give a boost to your business. Below is the list of RSS feeds generated by PHPKB knowledge base software:
To enable the RSS feed in PHPKB knowledge management software, go to "Manage Settings" and navigate to "Article Settings" tab. Scroll down to RSS Feed Settings section, and enable the RSS feeds that you want to generate.
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