Securely Share Files & Downloads
Note: This feature is available only in the Enterprise Editions of PHPKB software.
Importance of Secure File Sharing
No matter how big or small your business may be, there are critical documents that all business owners need to securely share with other people. Internal documents, financial records, or any documents with personally identifiable information should be secured. At some point, every business struggles when it comes to organizing and sharing files. It seems like file sharing should be a relatively simple idea, but it’s always surprising how complicated it can be, especially when everyone has their own organizational processes. Depending on your industry, securing important documents are regulated and mandated by law.
With a centralized knowledge base tool like PHPKB that offers a secure file sharing section, it becomes very simple to share important files with your end users in a safe and secure manner.
How PHPKB helps to share files securely?
PHPKB offers a new secure file sharing & downloads section in the knowledge base where you can share files with your users in a secure manner and keep track of their download activity. You can create parent and child folders to organize the files properly. Folders help you in organizing your files into easily manageable portions. There will be an files & downloads area in the knowledge base listing all of the files by folder (category), allowing multi-level browsing and easy filtering of the files by folder/size etc. Files can be located by searching for keyword or tag, letting your users quickly find what they need. File downloads can also be made accessible only to specific user groups, letting you easily control who has access to which files.
Manage Folders (Admin Area)
How does PHPKB protects the attached files from direct download?
PHPKB knowledge management software serves a file byte-by-byte for download without providing the direct link to protect files from direct download. PHPKB does this by sending the file securely via a download script to the user so that he will not recognize where it came from (the real path). That way no one can link to the file directly and bypass your security controls. PHPKB changes the filename to a random string after it is uploaded so the end user can not guess at the name of the uploads folder and the filenames contained inside.
File Sharing - Security Features
- A dedicated file sharing area to share your policies and other important documents securely with the users.
- Secure upload and download of files in the knowledge base.
- Unlimited parent and child folders for proper categorization of files.
- Private folders for access restriction to certain files.
- An index page to list all files by category on the public area.
- Keep track of the file download activity.
- Multi-level browsing and easy filtering of files.
- Searching files by keywords.
- Restricted access to a particular folder for a user group.
