There’s a strong relationship between the design and the engagement of users with the knowledge base. It determines how long they dwell on the shared knowledge, and how often they come back to your business site. Even if your knowledge base comprises all the knowledge but bad layout would make difficult for users to locate it, resulting in frustration and quick movement from the knowledge base.
PHPKB knowledge base software comes with easy-to-use design and multiple layout options, that let you arrange/display the contents, make important information easily accessible and locatable.
Customers want answers to their questions quickly, the great design of PHPKB knowledge management software improves customer experience in dealing with the questions, leading to faster, better answers for your customers. You can very easily fine tune front-end look and configure various interface options.
PHPKB knowledge base system has a layout that serves the most importance when it comes to user experience and conversions. A visitor’s first impression of your knowledge base matters, particularly when it comes to layout and design. It is believed that 94% of first-impressions are design driven and it takes less than half a second for a visitor to form an opinion of your knowledge base. Therefore, PHPKB offers relatable and eye-catching layout that makes users interactions with a knowledge base smoother.
PHPKB knowledge base tool focuses on user experience and conversions with easy layout, giving visitors what they came for; generating best-case scenario. By solving their problem, your visitors will be more likely to reward you by becoming paying customers. The knowledge base layout of PHPKB management system not only give you a platform for knowledge sharing but also provide an impeccable design that is engaging, and successful.
The public area interface of knowledge base can be easily customised to match with your website theme. The several layout options allows you to configure arrangement and display of front-end elements making them equivalent to your product site; thus, giving your users impression that they are not navigating a third party software but a part of website.
Multiple settings and layout options of PHPKB knowledge base software let you manage the knowledge elements as per your choice. You can easily turn-on and turn off the features and can decide the position where they will be displayed. For instance, you can switch-on/switch-off the category tree and also choose the orientation where it will be displayed; left or right. The setting is very useful in case you are designing a knowledge base for RTL language and you want to display the tree on right.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management software, PHPKB offers enterprise-class features with the pricing that can fit a small business budget.Purchase Now
Some of the world's best companies are our prestigious clients and use PHPKB software to manage their knowledge base.
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