Knowledge Management

The success of a business is a chain reaction of many factors such as; the happiness of employees, its processes, proper investment, budget planning, marketing, sales, profit, and revenue. Profit and revenue are key targets for a business, and... Read More

The K-12 educational landscape is continuously evolving, driven by technological advancements and the need to provide a more engaging learning environment for students. In this fast-paced world, the role of knowledge management—specifically,... Read More

Tacit knowledge, the type of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it, is an essential part of any organization. Capturing this knowledge, however, is tricky due to its nature but it is... Read More

Managing file attachments and embedded media in a knowledge base system is a crucial task to maintain a clean, organized, and easily navigable resource for your users. Here are some best practices: Use a Consistent File Naming System: Create a file... Read More

Maintaining the relevance and accuracy of your knowledge base is a challenging yet vital task. A well-organized and periodically updated knowledge base is an invaluable resource for your users and employees, helping them find solutions and... Read More

One of the goals of knowledge management (KM) is to increase collaboration and facilitate knowledge creation and sharing. Section 508 and WCAG play an important role in making technology accessible to people with disabilities like deaf or hearing... Read More

In today's fast-paced business environment, knowledge is power. Companies that possess valuable knowledge have a competitive advantage over their competitors. However, the knowledge that is not shared within an organization can have disastrous... Read More

The application of knowledge base software is not limited to the self-service solution, rather they also help service personnel support customers during calls and emails. The support executives greatly rely on centralized knowledge management tools... Read More

The knowledge that your company accumulates is your competitive edge over others. No one can match your experience and insight. That’s a strong reason which establishes this fact that a company’s knowledge base improves every aspect of... Read More

Knowledge is one of the organization's most important assets in strategic terms. It is what makes an organization different from its competitors. The ability of an organization to identify critical knowledge, to create knowledge, and to transfer it... Read More