When does my support & maintenance subscription start?

You can find the details about the support and maintenance period of PHPKB knowledge base software below:

• New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation.
• Upgrade: Your 12-month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
• Support & Maintenance Renewal: Your 12-month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.

Article ID: 14
Created: August 7, 2011
Last Updated: March 17, 2022
Author: Ajay Chadha [support@phpkb.com]

Online URL: https://www.phpkb.com/kb/article/when-does-my-support-maintenance-subscription-start-14.html