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<title>Home - All Categories - Pre-Sales FAQ  </title>
<link>https://www.phpkb.com/kb/category/pre-sales-faq/1/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com)</description>
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										<guid>https://www.phpkb.com/kb/article/permissions-rights-assigned-to-various-admin-user-levels-26.html</guid>
										<title>Permissions &amp; Rights assigned to various Admin User Levels</title>
										<link>https://www.phpkb.com/kb/article/permissions-rights-assigned-to-various-admin-user-levels-26.html</link>
										<description><![CDATA[PHPKB knowledge base software has the following admin user levels. These user accounts can login to the admin area of PHPKB software to add/edit/manage content in the knowledge base.   Superuser: It is the ultimate administrator that has access to...]]></description>

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										<guid>https://www.phpkb.com/kb/article/can-i-bring-my-data-from-another-knowledge-base-system-to-phpkb-40.html</guid>
										<title>Can I bring my data from another knowledge base system to PHPKB?</title>
										<link>https://www.phpkb.com/kb/article/can-i-bring-my-data-from-another-knowledge-base-system-to-phpkb-40.html</link>
										<description><![CDATA[Of course, depending on the knowledge base system you are upgrading from. We created a utility called "Data Import Module" that automates the process of importing your data from another Knowledge Base Software to PHPKB. We already have a number of...]]></description>

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										<guid>https://www.phpkb.com/kb/article/do-you-offer-discounts-for-non-profit-or-educational-organizations-6.html</guid>
										<title>Do you offer discounts for non-profit or educational organizations?</title>
										<link>https://www.phpkb.com/kb/article/do-you-offer-discounts-for-non-profit-or-educational-organizations-6.html</link>
										<description><![CDATA[We offer a 25% discount on all editions of PHPKB knowledge base software to schools, colleges, universities, and non-profit organizations. We understand that running an organization isn&rsquo;t cheap. With budget and personnel restrictions, it's...]]></description>

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										<guid>https://www.phpkb.com/kb/article/difference-between-wiki-and-knowledge-base-software-25.html</guid>
										<title>Difference between Wiki and Knowledge Base Software</title>
										<link>https://www.phpkb.com/kb/article/difference-between-wiki-and-knowledge-base-software-25.html</link>
										<description><![CDATA[Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software  Wiki software does not allow you to have both public as well as private content for the...]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-there-a-trial-development-license-available-27.html</guid>
										<title>Is there a trial/development license available?</title>
										<link>https://www.phpkb.com/kb/article/is-there-a-trial-development-license-available-27.html</link>
										<description><![CDATA[We are planning our customer support portal and would like to use PHPKB for our knowledge base. We will be installing the KB on our server. Is there a trial/development license that you can give us to use while we perform the work of integrating...]]></description>

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										<guid>https://www.phpkb.com/kb/article/what-is-new-in-phpkb-6-knowledge-base-software-13.html</guid>
										<title>What is new in PHPKB 6 knowledge base software?</title>
										<link>https://www.phpkb.com/kb/article/what-is-new-in-phpkb-6-knowledge-base-software-13.html</link>
										<description><![CDATA[It gives us immense pleasure to proudly announce the release of 'PHPKB 6', the latest version of our knowledge base software. Our developers have been hard at work improving 'PHPKB', the leading knowledge base software. The new version, PHPKB 6, is...]]></description>

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										<guid>https://www.phpkb.com/kb/article/which-educational-organizations-are-using-phpkb-30.html</guid>
										<title>Which educational organizations are using PHPKB?</title>
										<link>https://www.phpkb.com/kb/article/which-educational-organizations-are-using-phpkb-30.html</link>
										<description><![CDATA[PHPKB knowledge base software is already being used in some of the best universities and academic institutions of the world. Some of them are listed below.   Hong Kong University of Science &amp; Technology - Hong Kong Texas Tech University - USA...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-does-your-license-system-work-7.html</guid>
										<title>How does your license system work?</title>
										<link>https://www.phpkb.com/kb/article/how-does-your-license-system-work-7.html</link>
										<description><![CDATA[The license system of PHPKB knowledge base software is based on the number of required admin users. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin, author, or editor. They...]]></description>

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										<guid>https://www.phpkb.com/kb/article/does-phpkb-support-multiple-languages-including-rtl-11.html</guid>
										<title>Does PHPKB support multiple languages, including RTL?</title>
										<link>https://www.phpkb.com/kb/article/does-phpkb-support-multiple-languages-including-rtl-11.html</link>
										<description><![CDATA[Yes, the multi-language (ML) versions of both Standard and Enterprise editions allow you to setup your knowledge base in multiple languages. PHPKB (ML version) has in built support for all character sets and orientations (right to left and left to...]]></description>

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										<guid>https://www.phpkb.com/kb/article/can-i-download-and-evaluate-product-before-purchasing-it-9.html</guid>
										<title>Can I download and evaluate product before purchasing it?</title>
										<link>https://www.phpkb.com/kb/article/can-i-download-and-evaluate-product-before-purchasing-it-9.html</link>
										<description><![CDATA[Yes, you can get a 30-day trial copy of PHPKB knowledge base software. The trial license comes with encoded source code which requires IonCube Loaders to be installed on the server. Please submit your request on the trial request form of our website....]]></description>

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										<guid>https://www.phpkb.com/kb/article/installing-ioncube-loader-on-microsoft-windows-server-52.html</guid>
										<title>Installing ionCube Loader on Microsoft Windows Server</title>
										<link>https://www.phpkb.com/kb/article/installing-ioncube-loader-on-microsoft-windows-server-52.html</link>
										<description><![CDATA[This brief tutorial will teach you how to install and configure ionCube loaders on Microsoft Windows Server. The evaluation copy of PHPKB knowledge base software has encoded source code and it requires ionCube loaders to be installed on the webserver...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-do-related-articles-work-in-phpkb-24.html</guid>
										<title>How do related articles work in PHPKB?</title>
										<link>https://www.phpkb.com/kb/article/how-do-related-articles-work-in-phpkb-24.html</link>
										<description><![CDATA[PHPKB knowledge base software use its built-in functions to automatically detect and display related articles for each knowledge base article you post.

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										<guid>https://www.phpkb.com/kb/article/can-a-question-have-multiple-categories-in-the-knowledge-base-20.html</guid>
										<title>Can a question have multiple categories in the knowledge base?</title>
										<link>https://www.phpkb.com/kb/article/can-a-question-have-multiple-categories-in-the-knowledge-base-20.html</link>
										<description><![CDATA[Yes, PHPKB knowledge base software has the feature so that a knowledge base article can be contained within multiple categories. Having a knowledge base article appear under all appropriate categories improves the chance of your customers finding the...]]></description>

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										<guid>https://www.phpkb.com/kb/article/hosted-knowledge-base-service-answers-to-commonly-asked-questions-70.html</guid>
										<title>Hosted Knowledge Base Service - Answers to commonly asked questions</title>
										<link>https://www.phpkb.com/kb/article/hosted-knowledge-base-service-answers-to-commonly-asked-questions-70.html</link>
										<description><![CDATA[Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script...]]></description>

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										<guid>https://www.phpkb.com/kb/article/can-we-modify-our-copy-of-phpkb-knowledge-base-software-32.html</guid>
										<title>Can we modify our copy of PHPKB knowledge base software?</title>
										<link>https://www.phpkb.com/kb/article/can-we-modify-our-copy-of-phpkb-knowledge-base-software-32.html</link>
										<description><![CDATA[The source code of PHPKB knowledge base software is open for editing (not licensed as open source) and can be modified for internal use only. Our product is commercial in nature and does not operate under the standard open source license, so while...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-do-we-pay-using-a-mastercard-for-the-order-42.html</guid>
										<title>How do we pay using a MasterCard for the order?</title>
										<link>https://www.phpkb.com/kb/article/how-do-we-pay-using-a-mastercard-for-the-order-42.html</link>
										<description><![CDATA[Problem: We tried purchasing this PHPKB knowledge base software with a credit card, but unfortunately the only credit cards we have are MasterCard, and our purchasing department told me that you do not accept MasterCard. Would you accept a check? I...]]></description>

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										<guid>https://www.phpkb.com/kb/article/comparison-and-benefits-of-phpkb-over-sharepoint-60.html</guid>
										<title>Comparison and Benefits of PHPKB over SharePoint</title>
										<link>https://www.phpkb.com/kb/article/comparison-and-benefits-of-phpkb-over-sharepoint-60.html</link>
										<description><![CDATA[ Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-do-i-receive-the-software-after-purchase-2.html</guid>
										<title>How do I receive the software after purchase?</title>
										<link>https://www.phpkb.com/kb/article/how-do-i-receive-the-software-after-purchase-2.html</link>
										<description><![CDATA[Your software license will be e-mailed to you as soon as your purchase has been verified. In most of the cases, licenses are sent out the same day as your purchase. As soon as your order has been verified, you will receive two emails from us at the...]]></description>

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										<guid>https://www.phpkb.com/kb/article/when-does-my-support-maintenance-subscription-start-14.html</guid>
										<title>When does my support &amp; maintenance subscription start?</title>
										<link>https://www.phpkb.com/kb/article/when-does-my-support-maintenance-subscription-start-14.html</link>
										<description><![CDATA[You can find the details about the support and maintenance period of PHPKB knowledge base software below:  New License: Your 12-month free software support &amp; maintenance period will commence from the date of payment confirmation. Upgrade: Your 12...]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-there-a-maximum-number-of-articles-or-categories-that-i-can-create-10.html</guid>
										<title>Is there a maximum number of articles or categories that I can create?</title>
										<link>https://www.phpkb.com/kb/article/is-there-a-maximum-number-of-articles-or-categories-that-i-can-create-10.html</link>
										<description><![CDATA[No! There is no such limit. You can create an unlimited amount of articles, categories, sub-categories, news, and other content types such as glossary terms in PHPKB knowledge base software, regardless of which edition and license you have purchased....]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-wiki-good-to-use-as-a-knowledge-base-within-a-company-186.html</guid>
										<title>Is Wiki good to use as a knowledge-base within a company?</title>
										<link>https://www.phpkb.com/kb/article/is-wiki-good-to-use-as-a-knowledge-base-within-a-company-186.html</link>
										<description><![CDATA[Wiki model of documenting knowledge has been around for a while and have well documented advantages - ease of curation of content, ability to build hierarchy/structure and tools to enforce access control etc. However, there are also couple of...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-many-installations-can-i-make-with-a-single-license-1.html</guid>
										<title>How many installations can I make with a single license?</title>
										<link>https://www.phpkb.com/kb/article/how-many-installations-can-i-make-with-a-single-license-1.html</link>
										<description><![CDATA[Each license of PHPKB knowledge base software permits you to install the software once. However, you may create a single additional test installation for testing purposes only. Any test installation of this kind must be password protected, and access...]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-the-license-a-life-time-license-do-i-have-to-pay-any-additional-fees-8.html</guid>
										<title>Is the license a life time license? Do I have to pay any additional fees?</title>
										<link>https://www.phpkb.com/kb/article/is-the-license-a-life-time-license-do-i-have-to-pay-any-additional-fees-8.html</link>
										<description><![CDATA[The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software, only for support and upgrades package which is optional.

]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-it-possible-to-force-users-to-login-in-order-to-see-kb-content-48.html</guid>
										<title>Is it possible to force users to login in order to see KB content?</title>
										<link>https://www.phpkb.com/kb/article/is-it-possible-to-force-users-to-login-in-order-to-see-kb-content-48.html</link>
										<description><![CDATA[Yes, this facility is present in PHPKB knowledge base software so that you can restrict access to the knowledge base for only logged-in users. Please refer to the steps below to enable that setting.   Login to the admin control panel. Go to the ...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-often-are-product-updates-released-23.html</guid>
										<title>How often are product updates released?</title>
										<link>https://www.phpkb.com/kb/article/how-often-are-product-updates-released-23.html</link>
										<description><![CDATA[Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase our knowledge base software, you are entitled to free product...]]></description>

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										<guid>https://www.phpkb.com/kb/article/do-you-offer-other-methods-of-payment-besides-credit-cards-or-paypal-5.html</guid>
										<title>Do you offer other methods of payment besides credit cards or PayPal?</title>
										<link>https://www.phpkb.com/kb/article/do-you-offer-other-methods-of-payment-besides-credit-cards-or-paypal-5.html</link>
										<description><![CDATA[We accept Western Union and direct bank wire (wire transfer). For more information regarding these forms of payment, please contact us.
]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-soon-can-i-download-the-software-after-payment-3.html</guid>
										<title>How soon can I download the software after payment?</title>
										<link>https://www.phpkb.com/kb/article/how-soon-can-i-download-the-software-after-payment-3.html</link>
										<description><![CDATA[Download link is sent (via email) once an order has been verified and approved. The verification &amp; approval process usually takes 2 to 5 hours but sometimes may be longer or a lot less. Our payment processing company performs a fraud check of the...]]></description>

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										<guid>https://www.phpkb.com/kb/article/is-phpkb-software-developed-using-common-secure-coding-practices-240.html</guid>
										<title>Is PHPKB software developed using common secure coding practices?</title>
										<link>https://www.phpkb.com/kb/article/is-phpkb-software-developed-using-common-secure-coding-practices-240.html</link>
										<description><![CDATA[Our software development team follows industry-standard security programs and follows well-known security best practices to prevent common coding vulnerabilities and to minimize security errors in the PHPKB software. Our development process includes...]]></description>

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										<guid>https://www.phpkb.com/kb/article/comparison-of-5-popular-knowledge-base-software-with-phpkb-in-2023-324.html</guid>
										<title>Comparison of 5 Popular Knowledge Base Software with PHPKB in 2023</title>
										<link>https://www.phpkb.com/kb/article/comparison-of-5-popular-knowledge-base-software-with-phpkb-in-2023-324.html</link>
										<description><![CDATA[When it comes to knowledge management, there are a plethora of options available on the market. However, when it comes to finding the best software for your organization, it can be a daunting task to sift through all of the options. In this article,...]]></description>

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										<guid>https://www.phpkb.com/kb/article/understanding-phpkb-software-licensing-limitations-on-installations-and-domains-358.html</guid>
										<title>Understanding PHPKB Software Licensing: Limitations on Installations and Domains</title>
										<link>https://www.phpkb.com/kb/article/understanding-phpkb-software-licensing-limitations-on-installations-and-domains-358.html</link>
										<description><![CDATA[PHPKB is a knowledge management software developed by Chadha Software Technologies. The software is offered under two licensing models:   Perpetual License: This license grants the user the right to use the software indefinitely. With this license,...]]></description>

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										<guid>https://www.phpkb.com/kb/article/what-are-the-advantages-of-phpkb-as-a-knowledge-base-software-319.html</guid>
										<title>What are the advantages of PHPKB as a knowledge base software?</title>
										<link>https://www.phpkb.com/kb/article/what-are-the-advantages-of-phpkb-as-a-knowledge-base-software-319.html</link>
										<description><![CDATA[PHPKB is a knowledge base software that can be used to create and manage a knowledge base for an organization. PHPKB is considered one of the best knowledge management software due to its many features and capabilities. It offers a wide range of...]]></description>

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