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<title>Home - All Categories - Documentation  </title>
<link>https://www.phpkb.com/kb/category/documentation/6/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com)</description>
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										<guid>https://www.phpkb.com/kb/article/paste-images-from-clipboard-into-wysiwyg-article-editor-53.html</guid>
										<title>Paste Images from Clipboard into WYSIWYG Article Editor</title>
										<link>https://www.phpkb.com/kb/article/paste-images-from-clipboard-into-wysiwyg-article-editor-53.html</link>
										<description><![CDATA[We have added the most wanted feature in PHPKB 7.5, the ability to&nbsp;paste images directly from the clipboard&nbsp;or&nbsp;drag &amp; drop local images&nbsp;from your computer directly into the WYSIWYG article editor of PHPKB Knowledge Management...]]></description>

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										<guid>https://www.phpkb.com/kb/article/phpkb-knowledge-base-software-installation-tutorial-21.html</guid>
										<title>PHPKB Knowledge Base Software - Installation Tutorial</title>
										<link>https://www.phpkb.com/kb/article/phpkb-knowledge-base-software-installation-tutorial-21.html</link>
										<description><![CDATA[PHPKB knowledge base software is extremely easy and straightforward to install. You just need to upload the files from the archive, navigate to the URL, and follow the installer. In this tutorial, we are going to cover the installation step by step....]]></description>

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										<guid>https://www.phpkb.com/kb/article/setting-up-ldap-integration-authorization-in-phpkb-software-34.html</guid>
										<title>Setting up LDAP Integration &amp; Authorization in PHPKB Software</title>
										<link>https://www.phpkb.com/kb/article/setting-up-ldap-integration-authorization-in-phpkb-software-34.html</link>
										<description><![CDATA[This article describes how to setup LDAP integration in PHPKB Knowledge Management Software.  LDAP stands for Lightweight Directory Access Protocol, and allows usage of single user account directory to log in to various applications.  LDAP...]]></description>

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										<guid>https://www.phpkb.com/kb/article/permissions-rights-assigned-to-various-admin-user-levels-26.html</guid>
										<title>Permissions &amp; Rights assigned to various Admin User Levels</title>
										<link>https://www.phpkb.com/kb/article/permissions-rights-assigned-to-various-admin-user-levels-26.html</link>
										<description><![CDATA[PHPKB knowledge base software has the following admin user levels. These user accounts can login to the admin area of PHPKB software to add/edit/manage content in the knowledge base.   Superuser: It is the ultimate administrator that has access to...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-backup-and-restore-the-knowledge-base-data-36.html</guid>
										<title>How to backup and restore the knowledge base data?</title>
										<link>https://www.phpkb.com/kb/article/how-to-backup-and-restore-the-knowledge-base-data-36.html</link>
										<description><![CDATA[You may want to backup your knowledge base data from time to time or on a regular basis. Also, it is strongly advised that you should backup your knowledge base data before updating PHPKB to a newer version, because otherwise you could lose your data...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/what-is-a-documentation-software-and-why-is-it-required-405.html</guid>
										<title>What is a documentation software and why is it required?</title>
										<link>https://www.phpkb.com/kb/article/what-is-a-documentation-software-and-why-is-it-required-405.html</link>
										<description><![CDATA[A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications....]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-do-i-disable-strict-mode-in-mysql-163.html</guid>
										<title>How do I disable Strict Mode in MySQL?</title>
										<link>https://www.phpkb.com/kb/article/how-do-i-disable-strict-mode-in-mysql-163.html</link>
										<description><![CDATA[Please follow the instructions given below to turn off the MySQL Strict Mode. The latest versions of PHPKB Knowledge Base Management Software does not require MySQL Strict Mode to be turned OFF. It was a requirement for older versions (version 8 or...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-set-up-folder-permissions-in-internet-information-services-iis-71.html</guid>
										<title>How to set up folder permissions in Internet Information Services (IIS)?</title>
										<link>https://www.phpkb.com/kb/article/how-to-set-up-folder-permissions-in-internet-information-services-iis-71.html</link>
										<description><![CDATA[This article explains how to set up write permissions in the required folders for configuring IIS 7.0, 7.5, or 8.0 on Microsoft Windows Server for installation of&nbsp;PHPKB Knowledge Base Software. In order to install PHPKB knowledge management...]]></description>

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										<guid>https://www.phpkb.com/kb/article/difference-between-azure-ad-vs-active-directory-ad-259.html</guid>
										<title>Difference between Azure AD vs Active Directory (AD)</title>
										<link>https://www.phpkb.com/kb/article/difference-between-azure-ad-vs-active-directory-ad-259.html</link>
										<description><![CDATA[ Table of Contents  What Is Active Directory (AD)?  Key Functions of Active Directory (AD)   What is an Azure Active Directory?  What are the benefits of Azure Active Directory over AD?   Active Directory vs Azure Active Directory  Comparison Table...]]></description>

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										<guid>https://www.phpkb.com/kb/article/iso-639-1-standard-language-codes-255.html</guid>
										<title>ISO 639-1 Standard Language Codes</title>
										<link>https://www.phpkb.com/kb/article/iso-639-1-standard-language-codes-255.html</link>
										<description><![CDATA[Here is a list of the ISO language codes that conform to the ISO 639-1 standard, complete with two-letter country codes where relevant. You can see the language code next to the language name in the list below. The highlighted rows (marked in bold...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-motivate-people-to-contribute-to-a-knowledge-sharing-system-28.html</guid>
										<title>How to motivate people to contribute to a Knowledge Sharing System?</title>
										<link>https://www.phpkb.com/kb/article/how-to-motivate-people-to-contribute-to-a-knowledge-sharing-system-28.html</link>
										<description><![CDATA[ Table of Contents  Why Knowledge Sharing?  Is knowledge-sharing a natural act?   Knowledge Sharing Strategies  1. Show people, how knowledge benefits them personally. 2. Revamp reward and recognition systems. 3. Show people what knowledge sharing...]]></description>

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										<guid>https://www.phpkb.com/kb/article/i-am-getting-the-file-type-is-not-allowed-error-what-shall-i-do-164.html</guid>
										<title>I am getting &quot;The File Type is not allowed&quot; error, what shall I do?</title>
										<link>https://www.phpkb.com/kb/article/i-am-getting-the-file-type-is-not-allowed-error-what-shall-i-do-164.html</link>
										<description><![CDATA[PROBLEM:&nbsp; When I upload an image or video file I get "The File Type is not allowed" error (see image below):  Can you help me to solve the problem? SOLUTION: The files that are uploaded via Asset Manager of WYSIWYG Editor are controlled through:...]]></description>

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										<guid>https://www.phpkb.com/kb/article/configuring-google-as-an-oauth-provider-in-phpkb-265.html</guid>
										<title>Configuring Google as an OAuth Provider in PHPKB</title>
										<link>https://www.phpkb.com/kb/article/configuring-google-as-an-oauth-provider-in-phpkb-265.html</link>
										<description><![CDATA[Configuring Google as an OAuth Provider in PHPKB Knowledge Base Software is a process that enables users to log in to PHPKB using their Google credentials. This can be a convenient and secure way for users to access the system, as it eliminates the...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/installation-of-the-attachment-indexing-plugins-47.html</guid>
										<title>Installation of the Attachment Indexing plugins</title>
										<link>https://www.phpkb.com/kb/article/installation-of-the-attachment-indexing-plugins-47.html</link>
										<description><![CDATA[ Table of Contents    List of Supported File Types Installation of plugins to search attached files on Windows Server Installation of plugins to search attached files on Linux/Unix Server    What to do after the installation of indexing plug-ins?    ...]]></description>

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										<guid>https://www.phpkb.com/kb/article/i-have-configured-seo-settings-in-phpkb-but-they-do-not-seem-to-be-working-please-help-165.html</guid>
										<title>I have configured SEO Settings in PHPKB but they do not seem to be working. Please help!</title>
										<link>https://www.phpkb.com/kb/article/i-have-configured-seo-settings-in-phpkb-but-they-do-not-seem-to-be-working-please-help-165.html</link>
										<description><![CDATA[ Problem:  I have enabled SEO Friendly URLs setting in PHPKB (as shown below):  &nbsp; Also verified that Apache  mod_rewrite  module was loaded:  &nbsp; but still no luck. I get 404 not found error:  Solution: Check in your VirtualHosts (and then...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/how-to-install-wkhtmltopdf-and-configure-in-phpkb-68.html</guid>
										<title>How to install wkhtmltopdf and configure in PHPKB?</title>
										<link>https://www.phpkb.com/kb/article/how-to-install-wkhtmltopdf-and-configure-in-phpkb-68.html</link>
										<description><![CDATA[wkHTMLtoPDF is an open-source and cross-platform tool that can convert HTML pages to PDF. This is a command-line utility and it is pretty easy to use.Â The syntax for using the tool is fairly simple, enter the name wkhtmltopdf, followed by the URL of...]]></description>

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										<guid>https://www.phpkb.com/kb/article/a-few-reasons-why-seo-friendly-urls-are-not-working-72.html</guid>
										<title>A few reasons why SEO Friendly URLs are not working</title>
										<link>https://www.phpkb.com/kb/article/a-few-reasons-why-seo-friendly-urls-are-not-working-72.html</link>
										<description><![CDATA[Here are some of the most common reason why SEO Friendly URLs are not working for PHPKB knowledge base software on your server (assuming you are running Apache as your web server). 1) Your site is in a sub-directory, or you're using an Alias, but you...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/adding-an-internal-link-to-another-article-in-the-knowledge-base-45.html</guid>
										<title>Adding an internal link to another article in the knowledge base</title>
										<link>https://www.phpkb.com/kb/article/adding-an-internal-link-to-another-article-in-the-knowledge-base-45.html</link>
										<description><![CDATA[Problem: When I try to enter a hyperlink in my article, the functionality works fine, but I have to know the URL to the article I want to link to, so I can manually enter the path in the hyperlink. Is there any way I can browse existing articles...]]></description>

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										<guid>https://www.phpkb.com/kb/article/upgrade-instructions-from-phpkb-v6-0-or-v7-x-or-v8-0-to-v9-0-182.html</guid>
										<title>Upgrade Instructions from PHPKB v6.0 or v7.x or v8.0 to v9.0</title>
										<link>https://www.phpkb.com/kb/article/upgrade-instructions-from-phpkb-v6-0-or-v7-x-or-v8-0-to-v9-0-182.html</link>
										<description><![CDATA[If you're planning to perform the upgrade on your existing knowledge base version 6.x / 7.x / 8.0 to PHPKB 9.0 then please follow the steps as explained below. UPGRADE STEPS:   Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0) Database....]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/enterprise-wiki-software-criteria-for-selection-and-evaluation-of-wiki-software-124.html</guid>
										<title>Enterprise Wiki Software - Criteria for selection and evaluation of wiki software</title>
										<link>https://www.phpkb.com/kb/article/enterprise-wiki-software-criteria-for-selection-and-evaluation-of-wiki-software-124.html</link>
										<description><![CDATA[A wiki is an enterprise collaboration platformÂ and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be...]]></description>

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										<guid>https://www.phpkb.com/kb/article/uploading-multiple-files-at-once-189.html</guid>
										<title>Uploading multiple files at once</title>
										<link>https://www.phpkb.com/kb/article/uploading-multiple-files-at-once-189.html</link>
										<description><![CDATA[PROBLEM: I am attempting to get a large handful of articles. But I am finding this to be a very daunting task. I need to be able to upload a lot of files at once to an article "Multiple File Uploads" can this be done somehow? SOLUTION: Under...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-upgrade-from-phpkb-version-7-x-to-8-0-153.html</guid>
										<title>How to upgrade from PHPKB version 7.x to 8.0</title>
										<link>https://www.phpkb.com/kb/article/how-to-upgrade-from-phpkb-version-7-x-to-8-0-153.html</link>
										<description><![CDATA[Here are the steps - how to upgrade from PHPKB 7.x to 8.0.  STEPS:   Take Backup  : Create a backup copy of your current database that is being used by PHPKB 7.x.  Unzip Upgrade Package  : Unzip the contents of upgrade package downloaded. You will...]]></description>

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										<guid>https://www.phpkb.com/kb/article/url-rewriting-on-iis7-with-phpkb-knowledge-base-software-43.html</guid>
										<title>URL Rewriting on IIS7 with PHPKB Knowledge Base Software</title>
										<link>https://www.phpkb.com/kb/article/url-rewriting-on-iis7-with-phpkb-knowledge-base-software-43.html</link>
										<description><![CDATA[If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which...]]></description>

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										<guid>https://www.phpkb.com/kb/article/phpkb-9-5-upgrade-instructions-314.html</guid>
										<title>PHPKB 9.5 Upgrade Instructions</title>
										<link>https://www.phpkb.com/kb/article/phpkb-9-5-upgrade-instructions-314.html</link>
										<description><![CDATA[PHPKB 9.5 UPGRADE STEPS:   Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0 / v9.0) Database. Create a new database on your server and import the backed-up database (you have takenÂ Step 1  ). Upload the version 9.5 package to your...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-use-import-from-html-module-39.html</guid>
										<title>How to use Import From HTML Module?</title>
										<link>https://www.phpkb.com/kb/article/how-to-use-import-from-html-module-39.html</link>
										<description><![CDATA[Please refer to the instructions below on how to use the "Import From HTML" module to import the HTML documents as articles in your knowledge base. It is an optional module available as a paid add-on to PHPKB knowledge base software.       DOC to...]]></description>

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										<guid>https://www.phpkb.com/kb/article/i-receive-an-internal-server-error-or-http-500-message-41.html</guid>
										<title>I receive an Internal Server Error or HTTP 500 message</title>
										<link>https://www.phpkb.com/kb/article/i-receive-an-internal-server-error-or-http-500-message-41.html</link>
										<description><![CDATA[If you have just installed or trying to install the PHPKB Knowledge Base Software on your site and you're receiving an Internal Server Error or HTTP 500 error, there are two likely causes:   Your hosting provider's web server's configuration...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-add-new-language-in-phpkb-knowledge-base-152.html</guid>
										<title>How to Add New language in PHPKB Knowledge Base?</title>
										<link>https://www.phpkb.com/kb/article/how-to-add-new-language-in-phpkb-knowledge-base-152.html</link>
										<description><![CDATA[If you are looking to have more than one (default English) language in your knowledge base then you must have purchased a Multi-Language edition of PHPKB Knowledge Base Software. Here are the steps how to add a new language in PHPKB: STEPS: Log in to...]]></description>

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										<guid>https://www.phpkb.com/kb/article/configuring-azure-ad-with-phpkb-saml-single-sign-on-sso-plugin-274.html</guid>
										<title>Configuring Azure AD with PHPKB SAML Single Sign-On (SSO) Plugin</title>
										<link>https://www.phpkb.com/kb/article/configuring-azure-ad-with-phpkb-saml-single-sign-on-sso-plugin-274.html</link>
										<description><![CDATA[In this article, we will guide you with steps on how to configure Azure AD with the SAML Single Sign-On (SSO) Plugin of PHPKB knowledge base software. Configuring Azure AD with SAML SSO Plugin You need to be logged in to the admin control panel of...]]></description>

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										<guid>https://www.phpkb.com/kb/article/configuring-auth0-as-an-oauth-provider-in-phpkb-285.html</guid>
										<title>Configuring Auth0 as an OAuth Provider in PHPKB</title>
										<link>https://www.phpkb.com/kb/article/configuring-auth0-as-an-oauth-provider-in-phpkb-285.html</link>
										<description><![CDATA[ How to configure Auth0 as an OAuth provider in PHPKB knowledge base software? In this tutorial, you will learn how to configure  Auth0&nbsp;as  OAuth Provider&nbsp;with PHPKB OAuth plugin.   PHPKB OAuth Authentication Plugin The OAuth 2.0...]]></description>

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										<guid>https://www.phpkb.com/kb/article/associate-base-language-articles-with-other-languages-261.html</guid>
										<title>Associate Base Language articles with other languages</title>
										<link>https://www.phpkb.com/kb/article/associate-base-language-articles-with-other-languages-261.html</link>
										<description><![CDATA[ This article explains how one can associate Base Language articles with other languages. This feature is only available in the latest update of version 9.0.  How to use this feature:  First of all, you will need to set one of the languages as "Base...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-bulk-load-users-into-the-knowledge-base-264.html</guid>
										<title>How to bulk load users into the knowledge base?</title>
										<link>https://www.phpkb.com/kb/article/how-to-bulk-load-users-into-the-knowledge-base-264.html</link>
										<description><![CDATA[There is a facility to bulk load (import) users in your knowledge base powered by PHPKB Software. You can bulk import users into PHPKB through the&nbsp;CSV Import section that can be accessed via: Admin Dashboard &gt; Tools &gt; Import Data &gt; CSV...]]></description>

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										<guid>https://www.phpkb.com/kb/article/saml-vs-oauth-a-comparison-of-authentication-protocols-366.html</guid>
										<title>SAML vs. OAuth: A Comparison of Authentication Protocols</title>
										<link>https://www.phpkb.com/kb/article/saml-vs-oauth-a-comparison-of-authentication-protocols-366.html</link>
										<description><![CDATA[Security Assertion Markup Language (SAML) and OAuth are both widely used authentication protocols, designed to provide secure access to applications and services. While they share some similarities, they differ significantly in terms of their purpose...]]></description>

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										<guid>https://www.phpkb.com/kb/article/oauth-plugin-integrating-oauth-authentication-in-phpkb-knowledge-base-software-365.html</guid>
										<title>OAuth Plugin - Integrating OAuth Authentication in PHPKB Knowledge Base Software</title>
										<link>https://www.phpkb.com/kb/article/oauth-plugin-integrating-oauth-authentication-in-phpkb-knowledge-base-software-365.html</link>
										<description><![CDATA[An OAuth plugin for PHPKB knowledge base software is a paid add-on module that provides integration with the OAuth authentication protocol. OAuth (Open Authorization) is an open standard for token-based authentication and authorization, widely used...]]></description>

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										<guid>https://www.phpkb.com/kb/article/featured-articles-not-showing-up-as-featured-238.html</guid>
										<title>Featured articles not showing up as Featured</title>
										<link>https://www.phpkb.com/kb/article/featured-articles-not-showing-up-as-featured-238.html</link>
										<description><![CDATA[ Problem  We have 12 articles marked as Featured. But when I go to our home page and click to see Featured articles, I only see 5.  Solution  You may need to adjust a setting to display the desired number of articles on the Home page. Here are the...]]></description>

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										<guid>https://www.phpkb.com/kb/article/switch-from-confluence-to-phpkb-easily-with-our-import-tool-299.html</guid>
										<title>Switch from Confluence to PHPKB easily with our import tool</title>
										<link>https://www.phpkb.com/kb/article/switch-from-confluence-to-phpkb-easily-with-our-import-tool-299.html</link>
										<description><![CDATA[Our Confluence import tool can move all your work (even thousands of pages) from Confluence into PHPKB with just a few clicks. It arrives in PHPKB perfectly formatted so you can start fresh &mdash; and realize the benefits of our modern knowledge...]]></description>

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										<guid>https://www.phpkb.com/kb/article/the-perfect-knowledge-article-template-419.html</guid>
										<title>The Perfect Knowledge Article Template</title>
										<link>https://www.phpkb.com/kb/article/the-perfect-knowledge-article-template-419.html</link>
										<description><![CDATA[Does your content get the visibility it deserves? Writing a great help article is only half the battle; the other half is ensuring your users can actually find it. We&rsquo;ve analyzed top-performing support portals to create this &#039;Perfect...]]></description>

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