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<title>Home - All Categories - Software Maintenance  - Troubleshooting  </title>
<link>https://www.phpkb.com/kb/category/software-maintenance/troubleshooting/7/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com)</description>
<item>
										<guid>https://www.phpkb.com/kb/article/how-do-i-disable-strict-mode-in-mysql-163.html</guid>
										<title>How do I disable Strict Mode in MySQL?</title>
										<link>https://www.phpkb.com/kb/article/how-do-i-disable-strict-mode-in-mysql-163.html</link>
										<description><![CDATA[Please follow the instructions given below to turn off the MySQL Strict Mode. The latest versions of PHPKB Knowledge Base Management Software does not require MySQL Strict Mode to be turned OFF. It was a requirement for older versions (version 8 or...]]></description>

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										<guid>https://www.phpkb.com/kb/article/configuring-php-openssl-extension-with-iis-via-php-manager-on-windows-181.html</guid>
										<title>Configuring PHP OpenSSL Extension with IIS via PHP Manager on Windows</title>
										<link>https://www.phpkb.com/kb/article/configuring-php-openssl-extension-with-iis-via-php-manager-on-windows-181.html</link>
										<description><![CDATA[This section provides a tutorial example on how to install and configure PHP OpenSSL extension/module with IIS on Windows via PHP Manager.  STEPS - How to do:   Open  Internet Information Services (IIS) Manager  , expand &lt;   Your-Server-Name   &gt...]]></description>

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										<guid>https://www.phpkb.com/kb/article/unable-to-upload-large-files-or-no-data-received-on-save-article-page-73.html</guid>
										<title>Unable to upload large files or no data received on &quot;Save Article&quot; page</title>
										<link>https://www.phpkb.com/kb/article/unable-to-upload-large-files-or-no-data-received-on-save-article-page-73.html</link>
										<description><![CDATA[If you are unable to see any content after clicking the "Preview Article" button or are unable to attach large files, then it is due to the size of the post data. If the size of post data is greater than  post_max_size, the&nbsp;$_POST and&nbsp;...]]></description>

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										<guid>https://www.phpkb.com/kb/article/i-have-configured-seo-settings-in-phpkb-but-they-do-not-seem-to-be-working-please-help-165.html</guid>
										<title>I have configured SEO Settings in PHPKB but they do not seem to be working. Please help!</title>
										<link>https://www.phpkb.com/kb/article/i-have-configured-seo-settings-in-phpkb-but-they-do-not-seem-to-be-working-please-help-165.html</link>
										<description><![CDATA[ Problem:  I have enabled SEO Friendly URLs setting in PHPKB (as shown below):  &nbsp; Also verified that Apache  mod_rewrite  module was loaded:  &nbsp; but still no luck. I get 404 not found error:  Solution: Check in your VirtualHosts (and then...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/how-to-install-wkhtmltopdf-and-configure-in-phpkb-68.html</guid>
										<title>How to install wkhtmltopdf and configure in PHPKB?</title>
										<link>https://www.phpkb.com/kb/article/how-to-install-wkhtmltopdf-and-configure-in-phpkb-68.html</link>
										<description><![CDATA[wkHTMLtoPDF is an open-source and cross-platform tool that can convert HTML pages to PDF. This is a command-line utility and it is pretty easy to use.Â The syntax for using the tool is fairly simple, enter the name wkhtmltopdf, followed by the URL of...]]></description>

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										<guid>https://www.phpkb.com/kb/article/a-few-reasons-why-seo-friendly-urls-are-not-working-72.html</guid>
										<title>A few reasons why SEO Friendly URLs are not working</title>
										<link>https://www.phpkb.com/kb/article/a-few-reasons-why-seo-friendly-urls-are-not-working-72.html</link>
										<description><![CDATA[Here are some of the most common reason why SEO Friendly URLs are not working for PHPKB knowledge base software on your server (assuming you are running Apache as your web server). 1) Your site is in a sub-directory, or you're using an Alias, but you...]]></description>

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										<guid>https://www.phpkb.com/kb/article/upgrade-instructions-from-phpkb-v6-0-or-v7-x-or-v8-0-to-v9-0-182.html</guid>
										<title>Upgrade Instructions from PHPKB v6.0 or v7.x or v8.0 to v9.0</title>
										<link>https://www.phpkb.com/kb/article/upgrade-instructions-from-phpkb-v6-0-or-v7-x-or-v8-0-to-v9-0-182.html</link>
										<description><![CDATA[If you're planning to perform the upgrade on your existing knowledge base version 6.x / 7.x / 8.0 to PHPKB 9.0 then please follow the steps as explained below. UPGRADE STEPS:   Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0) Database....]]></description>

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										<guid>https://www.phpkb.com/kb/article/would-we-be-able-to-perform-mysql-server-upgrade-without-impacting-the-application-192.html</guid>
										<title>Would we be able to perform MySQL Server upgrade without impacting the application?</title>
										<link>https://www.phpkb.com/kb/article/would-we-be-able-to-perform-mysql-server-upgrade-without-impacting-the-application-192.html</link>
										<description><![CDATA[Yes, you can upgrade Oracle MySQL version from 5.7.x to 5.8.x OR 8.x (but there is a prerequisite &ndash; PHP does not support MySQL 8.x&rsquo;s caching_sha2_authentication method yet and you would have to use mysql_native_password method) and here...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/how-can-i-find-the-location-of-php-ini-configuration-file-190.html</guid>
										<title>How can I find the location of php.ini configuration file?</title>
										<link>https://www.phpkb.com/kb/article/how-can-i-find-the-location-of-php-ini-configuration-file-190.html</link>
										<description><![CDATA[Steps - Finding the exact location of php.ini configuration file:  Login to Administrator Control Panel as Superuser. Go to Tools &gt; Manage Settings &gt; Miscellaneous tab &gt; File Upload Settings section &gt; php.ini Configuration and click View...]]></description>

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										<guid>https://www.phpkb.com/kb/article/mysql-server-has-gone-away-175.html</guid>
										<title>MySQL server has gone away</title>
										<link>https://www.phpkb.com/kb/article/mysql-server-has-gone-away-175.html</link>
										<description><![CDATA[This issue usually encounters when max_allowed_packet has very low value than the data you submitted via query. This can be fixed by increasing max_allowed_packet variable value so it is recommended to edit this variable through /mysql/bin/my.ini ...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/phpkb-9-5-upgrade-instructions-314.html</guid>
										<title>PHPKB 9.5 Upgrade Instructions</title>
										<link>https://www.phpkb.com/kb/article/phpkb-9-5-upgrade-instructions-314.html</link>
										<description><![CDATA[PHPKB 9.5 UPGRADE STEPS:   Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0 / v9.0) Database. Create a new database on your server and import the backed-up database (you have takenÂ Step 1  ). Upload the version 9.5 package to your...]]></description>

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										<guid>https://www.phpkb.com/kb/article/how-to-fix-access-denied;-you-need-at-least-one-of-super-binlog-admin-privilege-s-for-this-operation-402.html</guid>
										<title>How to fix &quot;Access denied; you need &#40;at least one of&#41; SUPER, BINLOG ADMIN privilege&#40;s&#41; for this operation&quot;?</title>
										<link>https://www.phpkb.com/kb/article/how-to-fix-access-denied;-you-need-at-least-one-of-super-binlog-admin-privilege-s-for-this-operation-402.html</link>
										<description><![CDATA[This error occurs when PHPKB Software is trying to execute an operation in MySQL / MariaDB that requires specific privileges (either &lsquo;SUPER&rsquo; or &lsquo;BINLOG ADMIN), but your user account lacks the necessary permissions. Here&rsquo;s how...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/how-to-migrate-move-the-phpkb-database-to-new-server-262.html</guid>
										<title>How to migrate/move the PHPKB database to new server?</title>
										<link>https://www.phpkb.com/kb/article/how-to-migrate-move-the-phpkb-database-to-new-server-262.html</link>
										<description><![CDATA[To migrate/move PHPKB database to a new server, first of all, you would need to know the database type i.e. whether you have been using PHPKB Edition that works with MySQL / MariaDB or Microsoft SQL Server.   Note: In case you have no idea which one...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/problem-with-truncated-article-content-for-sql-server-edition-31.html</guid>
										<title>Problem with Truncated Article Content for SQL Server Edition</title>
										<link>https://www.phpkb.com/kb/article/problem-with-truncated-article-content-for-sql-server-edition-31.html</link>
										<description><![CDATA[This information is applicable on the PHPKB Enterprise Edition with SQL Server Database. There is no such issue in the MySQL version of PHPKB knowledge base software.   PROBLEM: Article content gets trimmed for no apparent reason after 4096...]]></description>

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<item>
										<guid>https://www.phpkb.com/kb/article/i-am-trying-with-an-account-that-already-exists-and-it-is-still-throwing-the-error-what-can-i-try-next-307.html</guid>
										<title>I am trying with an account that already exists and it is still throwing the error. What can I try next?</title>
										<link>https://www.phpkb.com/kb/article/i-am-trying-with-an-account-that-already-exists-and-it-is-still-throwing-the-error-what-can-i-try-next-307.html</link>
										<description><![CDATA[ Problem  I have installed the SAML Single Sign-On (SSO) Plugin, and I am trying with an account that already exists and it is still throwing the error. I have tried with two different accounts that already exist with the same error. What can I try...]]></description>

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