Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script... Read More

Expand "Statistics" section in left navigation bar and click on "Failed Logins" link to view failed login attempts report. The report displays a list of unsuccessful login attempts in tabular form, arranged in descending order of date and time... Read More

Generating sales is an important function for any business entity. Whatever the company produces needs to be sold in order to earn a profit. Effective sales processes boost conversions, turn more potential customers into closed deals, and ensure all... Read More

Table of Contents What Is a Standard Operating Procedure? Various Types of Standard Operating Procedures Checklists Step-by-Step Instructions Lists Arranged in A Hierarchy Process Flowchart Why is a Standard Operating Procedure Important?... Read More

According to research by HubSpot, 68% of the consumers will pay more for products and services from a company with a proven record of good customer service. The research also states that 92% of customers will switch to another company after three or... Read More

A knowledge base plays a crucial role in developing a knowledge management protocol in your organization. With the immense benefits and attractive budget-friendly packages that a knowledge base comes with, every organization must invest in a viable... Read More

In this era of fierce competition, companies are focusing on a knowledge-sharing culture and a knowledge-centric approach to scale rapidly. However, not all companies are able to optimally utilize this process because they miss a very crucial type of... Read More

Customers are evolving and so are their expectations. In eCommerce, product fulfillment is the key to your brand’s reputation and your profits. It’s what dictates your customer retention.  To get it right, you need to make... Read More

What are ticket departments? Ticket departments in a knowledge base system are organizational units within the customer support or service framework, designed to categorize and route customer inquiries, issues, or support tickets to the most... Read More

We are today in the age of knowledge. Most of you have become knowledge workers. The knowledge worker needs tremendous focus. This ability to focus means that you can concentrate your physical, mental, and intellectual resources on the most... Read More