If you’ve landed here, you’re likely searching for the best knowledge base solution; whether it’s to help your customers, organize internal procedures, or empower your support team to grow. With so many options available, finding... Read More

PHPKB knowledge base software has the following admin user levels. These user accounts can login to the admin area of PHPKB software to add/edit/manage content in the knowledge base. Superuser: It is the ultimate administrator that has access to... Read More

We are thrilled to announce the release of PHPKB Knowledge Management Software 9.6, and we can't wait for you to explore its latest enhancements! This version is loaded with features designed to enhance efficiency, improve functionality, and... Read More

This module enables you to use REST API through your PHPKB software. It includes a variety of useful commands in order to get information from your PHPKB installation remotely, through third-party applications. The PHPKB API operates over HTTPS and... Read More

Table of Contents 1. Knowledge Base API 2. New Design Interface Modern Layout Design Classic Layout Redesigned 3. Files & Downloads Area 4. Article Approval Improvements 5. Review Date for Articles 6. Clone Articles 7. New Design... Read More

Table of Contents Free Open Source Knowledge Base Enterprise Knowledge Base Owned Enterprise Knowledge Base SaaS Knowledge Base Comparison: Free & Open Source vs Enterprise Knowledge Base Free Knowledge Base Benefits Free... Read More

This article will provide detailed information (step-by-step instructions) on how to add/create a new article in the knowledge base using PHPKB software. There is a  video guide at the bottom that demonstrates these steps to create a new article in... Read More

AWS Cognito is a managed authentication and authorization service that provides seamless Single Sign-On (SSO) integration for your web and mobile applications. Here's a high-level overview of setting up SSO integration using AWS Cognito: 1.... Read More

Table of Contents What Is Active Directory (AD)? Key Functions of Active Directory (AD) What is an Azure Active Directory? What are the benefits of Azure Active Directory over AD? Active Directory vs Azure Active Directory Comparison Table... Read More

Our Confluence import tool can move all your work (even thousands of pages) from Confluence into PHPKB with just a few clicks. It arrives in PHPKB perfectly formatted so you can start fresh — and realize the benefits of our modern knowledge... Read More