In today's fast-paced digital environment, organizations are inundated with vast amounts of information. Managing this knowledge efficiently is crucial for maintaining a competitive edge, fostering innovation, and ensuring operational... Read More

Tools section contains a list of various configuration settings related to your knowledge base. To manage these settings expand "Tools" section of the left navigation bar and click on "Manage Settings" as shown below: Manage Settings  is... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

This information is applicable only to the customers that are already using any edition of PHPKB 7.0 and would like to upgrade from PHPKB 7.0 to PHPKB 7.5. If you are a PHPKB 7.0 customer with an active support and maintenance subscription, then you... Read More

In today's tech-savvy era, software documentation serves as the linchpin in any software development project. It facilitates users to comprehend how to employ the software, troubleshoot any hurdles, and extract maximum utility from it. However,... Read More

This information is for all PHPKB customers those would like to upgrade from PHPKB 6.0.x to PHPKB 7.0. We are pleased to announce that we have rolled out the PHPKB 7 upgrade in the customer area of our website and you can download it depending upon... Read More

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More

In today's information-driven business environment, maintaining an organized, accessible internal knowledge base is crucial for efficient operation and continuity. This article explores the concept of an internal knowledge base, provides... Read More

With the rise of the digital age, there has been a fast-paced evolution in coping with how organizations manage and share knowledge. “Knowledge as a Service,” or KaaS, is a development concept which fits the situation. It reconceives knowledge... Read More

Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase our knowledge base software, you are entitled to free product... Read More