PHPKB is a knowledge base software that can be used to create and manage a knowledge base for an organization. PHPKB is considered one of the best knowledge management software due to its many features and capabilities. It offers a wide range of... Read More

Introduction For years, organizations assumed that when users face a problem, they will naturally open the user manual to find the solution. Manuals are detailed, carefully written, and packed with instructions. But in today’s digital world,... Read More

AI in Knowledge Sharing: A Comprehensive Look In the age of digitalization, where knowledge is paramount, companies are increasingly recognizing the importance of knowledge sharing for sustaining competitive advantages. The knowledge management... Read More

Article page displays the details of an article like title, content, article ID, rating, date and time of last update, the name of author, date and time of publishing, categories under which article is filed, user comments, attached files, comments,... Read More

In addition to storing content and information, a good knowledge base gives your company a strategic advantage. With an effective knowledge base, customers find the exact information they need - in an organized manner. PHPKB is a Knowledge base... Read More

Popular article statistics page displays a list of popular articles arranged in descending order according to the number of times they have been viewed. Expand "Statistics" section in left navigation bar and click on "Articles" link. Article... Read More

This article explains how one can associate Base Language articles with other languages. This feature is only available in the latest update of version 9.0. How to use this feature: First of all, you will need to set one of the languages as "Base... Read More

Expand "Statistics" section in left navigation bar and click on "Articles" link to view reports/statistics related to articles in Articles Statistics page. By default, Summary is displayed which shows the summary of your Knowledge base articles.... Read More

Knowledge Management (KM) has established itself as a key part of many organizations, the process of creating value from an organization’s intangible assets. It deals with how best to leverage knowledge internally in the organization and... Read More

Table of Contents Knowledge Management System vs. Knowledge Base System Software Documentation Types of Software Documentation 1. User Documentation 2. Developer Documentation 3. Just-in-time Documentation Importance of Software Documentation... Read More