We have added the most wanted feature in PHPKB 7.5, the ability to paste images directly from the clipboard or drag & drop local images from your computer directly into the WYSIWYG article editor of PHPKB Knowledge Management... Read More

This User Manual describes the GUI and working of front-end area as well as administration control panel of the PHPKB Knowledge Base Software. It explains you the functioning of each of the screens. A Few Key Concepts: End Users - your knowledge base... Read More

PHPKB Users are those who have access to the knowledge base. Any user can read articles, but in order to create and publish them, the user must have certain privileges. Refer article Creating User Account to understand how... Read More

This section allows you to manage admin and member users of your knowledge base. Click on "Manage" in "Users" section of left navigation bar to manage users you have already added to the knowledge base. By default, Admin Users page is displayed... Read More

Expand "Statistics" section in left navigation bar and click on "Search" link. Search statistics page will display; click on "Successful" tab to view the report of successful searches report. The report is in tabular form as shown below: S.No.: ... Read More

Multi-Language (ML) Edition of PHPKB knowledge base software provides the facility to create categories, articles, news, glossary items in multiple languages. Moreover, this edition offers you to setup the front end interface in the desired language.... Read More

In the multi-language edition of PHPKB software, Superuser can purge a language file ( except English ) from knowledge base as English is default language. For this, Click Manage link under Languages section of left navigation bar to open 'Manage... Read More

PHPKB knowledge base software provides a powerful WYSIWYG editor with supported features to format your content just like MS-Word. Articles and News can be created using WYSIWYG editor in the knowledge base. This editor is more stable, user-friendly,... Read More

User documentation (also called end-user manuals, end-user guides, instruction manuals, etc.) is the content you provide end-users with to help them be more successful with your product or service. An online manual allows the user to familiarize... Read More

A knowledge base is an enormous storehouse to collect, organize and manage all the knowledge and information of a company. It is a fundamental resource that provides staff and customers with a basic reference and the first point of contact, for the... Read More