This information is for all PHPKB customers those would like to upgrade from PHPKB 6.0.x to PHPKB 7.0. We are pleased to announce that we have rolled out the PHPKB 7 upgrade in the customer area of our website and you can download it depending upon... Read More

Table of Contents Knowledge Management System vs. Knowledge Base System Software Documentation Types of Software Documentation 1. User Documentation 2. Developer Documentation 3. Just-in-time Documentation Importance of Software Documentation... Read More

This information is applicable only to the customers that are already using any edition of PHPKB 7.0 and would like to upgrade from PHPKB 7.0 to PHPKB 7.5. If you are a PHPKB 7.0 customer with an active support and maintenance subscription, then you... Read More

PHPKB is a knowledge base software that can be used to create and manage a knowledge base for an organization. PHPKB is considered one of the best knowledge management software due to its many features and capabilities. It offers a wide range of... Read More

Here are the steps - how to upgrade from PHPKB 7.x to 8.0. STEPS: Take Backup : Create a backup copy of your current database that is being used by PHPKB 7.x. Unzip Upgrade Package : Unzip the contents of upgrade package downloaded. You will... Read More

Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management... Read More

About PHPKB Software PHPKB Knowledge Base Software allows you to create an unlimited, searchable library of FAQs, articles, how-to documents, resolutions, announcements, product manuals, and more. PHPKB makes it easy for your customers to find the... Read More

Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script... Read More

If you're planning to perform the upgrade on your existing knowledge base version 6.x / 7.x / 8.0 to PHPKB 9.0 then please follow the steps as explained below. UPGRADE STEPS: Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0) Database.... Read More

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More