PROBLEM: I am attempting to get a large handful of articles. But I am finding this to be a very daunting task. I need to be able to upload a lot of files at once to an article "Multiple File Uploads" can this be done somehow? SOLUTION: Under... Read More

If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More

In today's globalized world, multilingualism has become a crucial aspect of businesses and their online presence. In this context, a multilingual knowledge base software can play a significant role in enhancing customer experience and improving... Read More

A multilingual knowledge base is a collection of information and resources that is available in multiple languages. It allows users to access the information in their preferred language, making it easier for them to find the information they need.... Read More

A knowledge base is an enormous storehouse to collect, organize and manage all the knowledge and information of a company. It is a fundamental resource that provides staff and customers with a basic reference and the first point of contact, for the... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

A multilingual knowledge base could have a diverse range of article statuses to reflect the lifecycle of an article, from its creation to its potential translation and subsequent updates. Here's a comprehensive list of all the possible status an... Read More

Often referred to as support, help desk, FAQ section, knowledge base, or even a portal, a help center is known to serve as an extension of a website or application. It is solely dedicated to solving customer queries and doubts. A help center doesn't... Read More

Table of Contents 1. Knowledge Base API 2. New Design Interface Modern Layout Design Classic Layout Redesigned 3. Files & Downloads Area 4. Article Approval Improvements 5. Review Date for Articles 6. Clone Articles 7. New Design... Read More

PHPKB knowledge base software has easy to use, highly interactive graphical user interface with demotic and innate interface elements. You may wish to view a video guide explaining the overview of the admin panel below.   Admin Panel at a... Read More