PHPKB is a knowledge base software that can be used to create and manage a knowledge base for an organization. PHPKB is considered one of the best knowledge management software due to its many features and capabilities. It offers a wide range of... Read More

What are ticket departments? Ticket departments in a knowledge base system are organizational units within the customer support or service framework, designed to categorize and route customer inquiries, issues, or support tickets to the most... Read More

The "Subscribe to Articles" feature in PHPKB Knowledge Base Software is designed to keep users informed about the latest updates and changes to articles within the knowledge base. This feature enhances user engagement, ensures users are always up-to... Read More

Download link is sent (via email) once an order has been verified and approved. The verification & approval process usually takes 2 to 5 hours but sometimes may be longer or a lot less. Our payment processing company performs a fraud check of the... Read More

It gives us immense pleasure to proudly announce the release of 'PHPKB 6', the latest version of our knowledge base software. Our developers have been hard at work improving 'PHPKB', the leading knowledge base software. The new version, PHPKB 6, is... Read More

This article describes how to setup LDAP integration in PHPKB Knowledge Management Software. LDAP stands for Lightweight Directory Access Protocol, and allows usage of single user account directory to log in to various applications. LDAP... Read More

We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More

This information is for all PHPKB customers those would like to upgrade from PHPKB 6.0.x to PHPKB 7.0. We are pleased to announce that we have rolled out the PHPKB 7 upgrade in the customer area of our website and you can download it depending upon... Read More

About PHPKB Software PHPKB Knowledge Base Software allows you to create an unlimited, searchable library of FAQs, articles, how-to documents, resolutions, announcements, product manuals, and more. PHPKB makes it easy for your customers to find the... Read More

Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script... Read More