Table of Contents Choosing the right knowledge base Flexibility Customizability Shareability Discoverability Ease of Usage Top 7 Knowledge base software for 2022 1. PHPKB Features Key Highlights of PHPKB PHPKB Pricing 2. Zendesk Zendesk... Read More

A knowledge base is a specialized tool or software that helps create, maintain and deliver information. Consider that you have purchased the best knowledge base software for your organization with a range of flexible tools to make knowledge sharing... Read More

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More

As the digital age progresses, self-service knowledge bases are growing in popularity as a tool for customer support. With the advent of social media and other online customer service platforms, businesses have had to find new and more efficient ways... Read More

A knowledge base is a powerful tool for organizations to provide accurate and up-to-date information to customers and employees. However, in order for a knowledge base to be effective, it is important to have a clear and well-defined publishing... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

In today's tech-savvy era, software documentation serves as the linchpin in any software development project. It facilitates users to comprehend how to employ the software, troubleshoot any hurdles, and extract maximum utility from it. However,... Read More

Documentation serves as the lifeline of any software application - be it a product manual, a user guide, or an API documentation. It is the pathway for the users to understand and master the use of any product. For software companies, the need for a... Read More

Introduction The concept of a paperless office has been around for decades, yet many organizations still grapple with stacks of paper, bulging file cabinets, and the inefficiencies that come with these outdated methods of managing information. A... Read More

In the realm of knowledge management, distinguishing between different types of knowledge is crucial for leveraging organizational wisdom effectively. Among these, implicit knowledge plays a pivotal role in the productivity and innovative... Read More