This section allows superusers to take backup of knowledge base data as well as configuration details so that knowledge base is safe from any data loss or disk failure. Backup makes it possible to restore your knowledge base after a possible crash or... Read More

Here are some of the most common reason why SEO Friendly URLs are not working for PHPKB knowledge base software on your server (assuming you are running Apache as your web server). 1) Your site is in a sub-directory, or you're using an Alias, but you... Read More

We have added the most wanted feature in PHPKB 7.5, the ability to paste images directly from the clipboard or drag & drop local images from your computer directly into the WYSIWYG article editor of PHPKB Knowledge Management... Read More

Completing this is a fairly straightforward process that you can accomplish with the steps given below. Download all the files of your current knowledge base installation. Take a database backup of your current knowledge base. In case you are... Read More

Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software Wiki software does not allow you to have both public as well as private content for the... Read More

Table of Contents What is Internal Knowledge Base? What is the purpose of an Internal Knowledge Base? Why does an organization need an Internal Knowledge Base? Centralized Space Easy Onboarding Improved Employee Productivity Tacit Knowledge... Read More

The world of Knowledge Management (KM) is moving at a breakneck pace. We’ve shifted from dusty, static archives to a high-speed ecosystem of semantic search and instant content generation. It’s impressive, sure—but it’s also... Read More

A knowledge base is a powerful tool for organizations to provide accurate and up-to-date information to customers and employees. However, in order for a knowledge base to be effective, it is important to have a clear and well-defined publishing... Read More

If you have just installed or trying to install the PHPKB Knowledge Base Software on your site and you're receiving an Internal Server Error or HTTP 500 error, there are two likely causes: Your hosting provider's web server's configuration... Read More

Introduction Organizing knowledge base content in a clear and user-friendly manner is essential for providing an effective user experience. A well-designed hierarchy can help users find the information they need quickly and easily and can make it... Read More