It gives us immense pleasure to proudly announce the release of 'PHPKB 6', the latest version of our knowledge base software. Our developers have been hard at work improving 'PHPKB', the leading knowledge base software. The new version, PHPKB 6, is... Read More

Training newly onboarded employees to showcase their highest potential is essential for business success. The success of any organization is tied to employee skill and performance, and gaps in training can prove detrimental. Even a seasoned new hire... Read More

Table of Contents How Single Sign-On (SSO) works in PHPKB? 1. Enabling Single Sign-On (SSO) 2. Connecting to SSO 3. Preparing SSO Query Parameters 3.1 mode=login 3.2 mode=logout Error Codes Example SSO Video This article provides... Read More

Master Technical Documentation: Top Tools and AI Enhancements for 2025 Technical writing is a specialized form of communication that includes preparing instruction manuals, journal articles, and other supporting documents to communicate complex and... Read More

Table of Contents What is Customer Feedback? Why Customer Feedback is Required? Products and Services Improvement Measures Customer Satisfaction Builds Customer Loyalty  Customer Retention Improve Support Team Performance Better Business... Read More

In this article, we will guide you with steps on how to configure Azure AD with the SAML Single Sign-On (SSO) Plugin of PHPKB knowledge base software. Configuring Azure AD with SAML SSO Plugin You need to be logged in to the admin control panel of... Read More

A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More

We are proud to announce that the latest version of PHPKB (v7.5) is now available. It can be downloaded from the customer area if you have an active support and maintenance subscription available. The new version of the product introduces a number... Read More

Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script... Read More

Table of Contents Choosing the right knowledge base Flexibility Customizability Shareability Discoverability Ease of Usage Top 7 Knowledge base software for 2022 1. PHPKB Features Key Highlights of PHPKB PHPKB Pricing 2. Zendesk Zendesk... Read More