It gives us immense pleasure to announce today the release of PHPKB 7.0, the latest release version of our knowledge base software. The entire development team has worked very hard to make it happen on time as promised earlier. Your wishes came true... Read More

Click on "Manage Articles" link available in "Articles" section of left navigation bar to manage the articles in your knowledge base. By default, approved articles are displayed on the screen. However, you can navigate through tabs to view and... Read More

This article discusses the trending topics in the field of knowledge base management. The topics include the integration of Artificial Intelligence and Machine Learning, the use of Natural Language Processing, the development of Chatbots and Virtual... Read More

The report displays a list of top rated articles arranged in descending order according to the average ratings given by users. Expand "Statistics" section in left navigation bar and click on "Articles" link.  Article statistics page will display... Read More

In this article, we will guide you with steps on how to configure Azure AD with the SAML Single Sign-On (SSO) Plugin of PHPKB knowledge base software. Configuring Azure AD with SAML SSO Plugin You need to be logged in to the admin control panel of... Read More

The "Version History" function in the context of a knowledge base software refers to a feature that tracks and displays the changes made to a particular article or document over time. It allows users to view a detailed record of all edits, updates,... Read More

The report displays a list of popular categories arranged in descending order according to the count of the total views of articles posted under these categories. Expand "Statistics" section in left navigation bar and click on "Categories" link.... Read More

Users can expand "My Articles" link under Articles section of left navigation bar to view their own articles to update them. 'My Articles' page will be displayed which contain several columns as shown in the figure below: ID: This column displays... Read More

The report displays a list of contributors along with the number of articles they have posted in the knowledge base. A contributor can be a Superuser, an Editor, a Writer, or a Writer-trusted. Expand "Statistics" section in left navigation bar... Read More

Expand "Statistics" section in left navigation bar and click on "Search" link. Search statistics page will display; click on "Successful" tab to view the report of successful searches report. The report is in tabular form as shown below: S.No.: ... Read More