If you are unable to see any content after clicking the "Preview Article" button or are unable to attach large files, then it is due to the size of the post data. If the size of post data is greater than post_max_size, the $_POST and ... Read More

Table of Contents What is a Knowledge Base? Characteristics of an Ideal Knowledge Base System Responsibilities of a Knowledge Base Offer Self-Service Designing A Knowledge Base Pick A Platform Selection of Topics Knowledge Base Structure ... Read More

After logging into the system, click on Article -> Add New 2. Determine the type (Public or Private) and category (categories). The categories step is critical so your article can be found by the intended audience. Tip: You can assign an... Read More

In a knowledge base, public and private articles differ in terms of their accessibility and visibility to users. Public articles — Public articles are accessible to all users and can be viewed by anyone who has access to the knowledge base,... Read More

If you are looking for a comprehensive Knowledge Management solution for your company, there are a few things you need to keep in mind. The first thing you need to do is understand which problems you wish to solve using Knowledge Management. This... Read More

Table of Contents What is Customer Feedback? Why Customer Feedback is Required? Products and Services Improvement Measures Customer Satisfaction Builds Customer Loyalty  Customer Retention Improve Support Team Performance Better Business... Read More

Table of Contents Barriers to Knowledge Sharing and Transfer Cultural Barriers to Knowledge Sharing Awareness Cultural Distance Experience  Knowledge Hoarding Misaligned Measures Relationships Sponsorship Time Trust Organizational Barriers to... Read More

This article discusses various strategies for managing knowledge workers effectively. It covers the definition and characteristics of knowledge workers, the importance of technology and knowledge management platforms like PHPKB, and strategies for... Read More

Today, every kind of company is influenced by the knowledge-based economy. It simply means that knowledge is the most important resource for creating a competitive advantage. That is why companies need to develop effective knowledge management... Read More

As the countries around the world begin to ease the lockdown restrictions, executives at leading software and services organizations are reflecting on the lasting impact of the COVID-19 Pandemic. Greater use of cloud services accelerated digital... Read More