Yes, this facility is present in PHPKB knowledge base software so that you can restrict access to the knowledge base for only logged-in users. Please refer to the steps below to enable that setting. Login to the admin control panel. Go to the ... Read More

A multilingual knowledge base could have a diverse range of article statuses to reflect the lifecycle of an article, from its creation to its potential translation and subsequent updates. Here's a comprehensive list of all the possible status an... Read More

PHPKB Users are those who have access to the knowledge base. Any user can read articles, but in order to create and publish them, the user must have certain privileges. Refer article Creating User Account to understand how... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More

Organizational knowledge management (KM) is the process of creating, sharing, and applying the knowledge that exists within an organization. It involves collecting, organizing, and disseminating the collective knowledge, insights, and experiences of... Read More

A centralized knowledge repository (CKR) is a digital platform where organizations can store, access, and share their valuable information in a systematic and organized manner. The purpose of such a repository is to improve the efficiency and... Read More

To use your own domain name with our hosted knowledge base service, you’ll need to purchase a domain name from a domain registrar such as NameCheap.com, GoDaddy.com, Register.com, etc. After purchasing a custom domain, you’ll want to set... Read More

This section allows you to import articles in bulk from CSV file.  By default, CSV import page is displayed. CSV stands for Comma Separated Values, sometimes also called as Comma Delimited is a specially formatted plain text file which stores... Read More

In the digital age, a well-organized and accurate knowledge base is a treasure trove of information that can benefit both users and organizations. But like any treasure, it needs to be safeguarded and managed meticulously to maintain its value. That... Read More

To add a new category, you should be logged in to the admin area either as a SUPERUSER or as an EDITOR. Only these user-levels have the right to manage categories in the admin area. Once you are logged in, follow the steps given below. ... Read More