A Knowledge Base Software is essentially a self-serving online library. It is a technology used to store structured and unstructured information utilized by a computer system. Evidence suggests that Knowledge Base Software is effective in increasing... Read More

SAML (Security Assertion Markup Language) SSO (Single Sign-On) is a way to authenticate users for different systems, applications, and services. It allows users to log in once to access multiple systems, eliminating the need to remember multiple... Read More

When it comes to knowledge management, there are a plethora of options available on the market. However, when it comes to finding the best software for your organization, it can be a daunting task to sift through all of the options. In this article,... Read More

As technology continues to evolve, so too does the way that organizations handle customer support and employee training. One powerful tool that is becoming increasingly popular is the knowledge base software. In 2023, knowledge base software is... Read More

In the ever-evolving landscape of knowledge management, it's important to stay up-to-date on the latest developments and innovations in the industry. January 2023 was a busy month in the knowledge base software industry, marked by several... Read More

This article explores the differences between knowledge base software and traditional documentation, and provides guidance for determining which option is the best fit for a business based on specific needs and considerations. When it comes to... Read More

In today's fast-paced business world, companies need to be able to operate efficiently and effectively in order to stay competitive. One of the best ways to do this is by creating a knowledge base, which is a centralized repository of... Read More

A multilingual knowledge base software is a powerful tool for businesses and organizations looking to provide their customers with the information and support they need in their preferred language. It is a central repository of information that is... Read More

An OAuth plugin for PHPKB knowledge base software is a paid add-on module that provides integration with the OAuth authentication protocol. OAuth (Open Authorization) is an open standard for token-based authentication and authorization, widely used... Read More

In the fast-paced realm of customer service, efficiency is not just a goal; it’s a necessity. With the increasing demand for quick and accurate responses, customer support agents are under constant pressure to perform. However, a significant... Read More