Question: Articles posted to our KB are simply ordered by article ID. So the newest article appears first on the list of that category. Which is not what I need. I need to reorder articles so that the first in a series (for example) is the first... Read More

We have added the most wanted feature in PHPKB 7.5, the ability to paste images directly from the clipboard or drag & drop local images from your computer directly into the WYSIWYG article editor of PHPKB Knowledge Management... Read More

If you are unable to see any content after clicking the "Preview Article" button or are unable to attach large files, then it is due to the size of the post data. If the size of post data is greater than post_max_size, the $_POST and ... Read More

Title Keep the title simple and specific to describe the content — but not so technical it cannot be easily understood. Try to be concise. Abstract The abstract is short, but remember not to cram as much detail into it as possible. You want to... Read More

Expand " Articles " section in the left navigation bar and click on " Article Templates " link to open 'Manage Templates' page. In multi-language edition, you can select the language from language drop-down available on the right side... Read More

Only superuser has the right to view, edit or delete article subscribers. Click "Subscribers" link in Article section of the left navigation bar to open "Manage Subscribers" page. This section consists of two tabs for Article Subscribers and KB... Read More

Click on "Miscellaneous Settings" tab in Manage Settings section to manage security settings such as login attempts allowed, search settings, file upload settings etc. The miscellaneous settings are further categorized as follows: # Wrong Login... Read More

Table of Contents 1. Knowledge Base API 2. New Design Interface Modern Layout Design Classic Layout Redesigned 3. Files & Downloads Area 4. Article Approval Improvements 5. Review Date for Articles 6. Clone Articles 7. New Design... Read More

Click "Reply Back" option from Actions column of Open Tickets page under Tickets section of left navigation bar. You can send reply for the ticket and/or publish it as an article in the knowledge base. Title: Enter the title that will be... Read More

PHPKB knowledge base software provides a powerful WYSIWYG editor with supported features to format your content just like MS-Word. Articles and News can be created using WYSIWYG editor in the knowledge base. This editor is more stable, user-friendly,... Read More