A knowledge base software is an important tool for organizations to store and manage information, making it easily accessible to users for reference and problem-solving. However, like any software system, a knowledge base requires periodic... Read More

Table of Contents Knowledge Management System vs. Knowledge Base System Software Documentation Types of Software Documentation 1. User Documentation 2. Developer Documentation 3. Just-in-time Documentation Importance of Software Documentation... Read More

The knowledge that your company accumulates is your competitive edge over others. No one can match your experience and insight. That’s a strong reason which establishes this fact that a company’s knowledge base improves every aspect of... Read More

In today's information-driven business environment, maintaining an organized, accessible internal knowledge base is crucial for efficient operation and continuity. This article explores the concept of an internal knowledge base, provides... Read More

PHPKB knowledge base software provides a powerful WYSIWYG editor with supported features to format your content just like MS-Word. Articles and News can be created using WYSIWYG editor in the knowledge base. This editor is more stable, user-friendly,... Read More

In today's fast-paced digital environment, organizations are inundated with vast amounts of information. Managing this knowledge efficiently is crucial for maintaining a competitive edge, fostering innovation, and ensuring operational... Read More

If you are looking to have more than one (default English) language in your knowledge base then you must have purchased a Multi-Language edition of PHPKB Knowledge Base Software. Here are the steps how to add a new language in PHPKB: STEPS: Log in to... Read More

It gives us immense pleasure to announce today the release of PHPKB 7.0, the latest release version of our knowledge base software. The entire development team has worked very hard to make it happen on time as promised earlier. Your wishes came true... Read More

The report shows the list of newly added and recently updated articles in the knowledge base. Expand "Statistics" section in left navigation bar and click on "Articles" link.  Article statistics page will display; click... Read More

Popular article statistics page displays a list of popular articles arranged in descending order according to the number of times they have been viewed. Expand "Statistics" section in left navigation bar and click on "Articles" link. Article... Read More