In the realm of knowledge management, distinguishing between different types of knowledge is crucial for leveraging organizational wisdom effectively. Among these, implicit knowledge plays a pivotal role in the productivity and innovative... Read More

Anti-Concurrent Editing is a feature in knowledge management software that helps to prevent conflicts when multiple users attempt to edit the same article at the same time. What is the need for Anti-Concurrent Editing? When multiple users attempt to... Read More

In the digital age, a well-organized and accurate knowledge base is a treasure trove of information that can benefit both users and organizations. But like any treasure, it needs to be safeguarded and managed meticulously to maintain its value. That... Read More

This article outlines terminology usage across the knowledge management industry. This guide will cover everything you need to know about knowledge management. It will cover the definitions of various terms used in the field of knowledge management.... Read More

Sharing knowledge across an organization can greatly improve efficiency, productivity, and collaboration. A knowledge base is a central repository of information that can be used to store and share knowledge within an organization. However, simply... Read More

In the age of information, businesses and organizations are continuously looking for ways to manage and distribute knowledge more efficiently. This leads many to explore the world of Knowledge Base Software, an integral part of modern customer... Read More

A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More

Knowledge Management (KM) has established itself as a key part of many organizations, the process of creating value from an organization’s intangible assets. It deals with how best to leverage knowledge internally in the organization and... Read More

Often referred to as support, help desk, FAQ section, knowledge base, or even a portal, a help center is known to serve as an extension of a website or application. It is solely dedicated to solving customer queries and doubts. A help center doesn't... Read More

SAML (Security Assertion Markup Language) SSO (Single Sign-On) is a way to authenticate users for different systems, applications, and services. It allows users to log in once to access multiple systems, eliminating the need to remember multiple... Read More