Multi-Language (ML) Edition of PHPKB knowledge base software provides the facility to create categories, articles, news, glossary items in multiple languages. Moreover, this edition offers you to setup the front end interface in the desired language.... Read More

In this section, you can learn how to access and manage language files (self-created/default) available in the multi-language edition of PHPKB Knowledge base software. Superusers can expand Languages section in left navigation bar and click Manage... Read More

No! There is no such limit. You can create an unlimited amount of articles, categories, sub-categories, news, and other content types such as glossary terms in PHPKB knowledge base software, regardless of which edition and license you have purchased.... Read More

PHPKB release 6.0.5 fixed several minor issues found in PHPKB release 6.0 and added some new features. Here is the list of differences between your currently used package and new release of PHPKB knowledge base software. Article Collaboration... Read More

This information is for all PHPKB customers those would like to upgrade from PHPKB 6.0.x to PHPKB 7.0. We are pleased to announce that we have rolled out the PHPKB 7 upgrade in the customer area of our website and you can download it depending upon... Read More

Customization jobs are not carried over automatically with upgrade. Any customization work performed on your existing KB (regardless of whether the change was minor in nature or not) will have to be re-done (even if you have an active support and... Read More

This article explains how to set up write permissions in the required folders for configuring IIS 7.0, 7.5, or 8.0 on Microsoft Windows Server for installation of PHPKB Knowledge Base Software. In order to install PHPKB knowledge management... Read More

This article will provide detailed information (step-by-step instructions) on how to add/create a new article in the knowledge base using PHPKB software. There is a  video guide at the bottom that demonstrates these steps to create a new article in... Read More

Click on "Manage Articles" link available in "Articles" section of left navigation bar to manage the articles in your knowledge base. By default, approved articles are displayed on the screen. However, you can navigate through tabs to view and... Read More

Expand " Articles " section in the left navigation bar and click on " Article Templates " link to open 'Manage Templates' page. In multi-language edition, you can select the language from language drop-down available on the right side... Read More