Training newly onboarded employees to showcase their highest potential is essential for business success. The success of any organization is tied to employee skill and performance, and gaps in training can prove detrimental. Even a seasoned new hire... Read More

  Companies go through a complex process of training their new employees. However, the expenses in resources and time are very high. On average, companies spend $1,308 training an individual employee every year. Therefore, it is significant to... Read More

Introduction In the world of customer support, not all queries are created equal. While some tickets require expert attention, many are repetitive. Similar routine questions such as password resets, login issues, invoice downloads recur daily .... Read More

Managing a business is not an easy task. There are many things you need to consider in order to succeed in the industry you've chosen, including developing a long-term strategy, choosing the right marketing tactics, and investing in the... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More

Each license of PHPKB knowledge base software permits you to install the software once. However, you may create a single additional test installation for testing purposes only. Any test installation of this kind must be password protected, and access... Read More

Knowledge management (KM) in the healthcare industry is critical for improving patient care, reducing costs, and enhancing operational efficiency. Here's how KM is utilized in healthcare: Knowledge Management in Healthcare Clinical Decision... Read More

Please follow the instructions given below to turn off the MySQL Strict Mode. The latest versions of PHPKB Knowledge Base Management Software does not require MySQL Strict Mode to be turned OFF. It was a requirement for older versions (version 8 or... Read More

The license system of PHPKB knowledge base software is based on the number of required admin users. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin, author, or editor. They... Read More

To order a maintenance renewal, please complete the secure online order form. Using the order form, you can renew a product that you are associated with or provide us with the details of the product which you wish to renew. Once that is done, a quote... Read More