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Comparison and Benefits of PHPKB over SharePoint

Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management... Read More

Why a Knowledge Base is Better Than a Simple FAQ Page

FEATURED

In the present swift online environment, enterprises must deliver prompt help to users. Many companies rely on FAQ (Frequently Asked Questions) pages to address common concerns. but is that enough? While FAQ pages serve a purpose, a knowledge base... Read More

Creating a new user account

To add a new user in the knowledge base, expand "Users" section in left navigation bar and click on "Add New" link to open Add User page. On the add user page, fill the user details as shown in the screenshot below. Enter the full name of the user... Read More

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