How to configure Auth0 as an OAuth provider in PHPKB knowledge base software? In this tutorial, you will learn how to configure Auth0 as OAuth Provider with PHPKB OAuth plugin. PHPKB OAuth Authentication Plugin The OAuth 2.0... Read More

AI in Knowledge Sharing: A Comprehensive Look In the age of digitalization, where knowledge is paramount, companies are increasingly recognizing the importance of knowledge sharing for sustaining competitive advantages. The knowledge management... Read More

It gives us immense pleasure to proudly announce the release of 'PHPKB 6', the latest version of our knowledge base software. Our developers have been hard at work improving 'PHPKB', the leading knowledge base software. The new version, PHPKB 6, is... Read More

Subscribers get notified when the knowledge base articles are updated or published. There are two types of article subscribers: Knowledge Base Subscribers: Individuals who have subscribed to receive emails for the newly published articles. Article... Read More

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More

A well-crafted knowledge base article helps users solve problems efficiently, reduces support load, and enhances user experience. Here’s a step-by-step guide to doing it right highlighting the best practices for writing knowledge base articles:... Read More

The report displays a list of popular authors arranged in descending order according to the number of views of their articles. Expand "Statistics" section in left navigation bar and click on "Users" link. Users statistics page will display; click on ... Read More

After logging into the system, click on Article -> Add New 2. Determine the type (Public or Private) and category (categories). The categories step is critical so your article can be found by the intended audience. Tip: You can assign an... Read More

We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More

OpenAI is a cutting-edge artificial intelligence and machine learning technology that can be integrated into a knowledge base software to provide several benefits to knowledge managers. With its advanced natural language processing (NLP) and... Read More