Your purchase of a self-hosted license of PHPKB knowledge base software comes with our free remote installation service. You server should meet the system requirements for installing PHPKB software. Please note that this service excludes installation of PHP and MySQL. We will require the ability to remotely connect to your web server and database server.
You need to raise a support ticket with the subject "Required Remote Installation Service" from your customer area on our website. Make sure to mention your preferred date and time for the remote installation service. Depending on the availability of our resources, we will assign one of the support technicians for this job and you will receive a remote meeting invite for this service.
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