A table of contents acts as an insight into the document and provides a guide when navigating through. PHPKB knowledge management software introduces the Table of Contents (TOC) feature that auto-generates a table of contents or navigation table on any article on your knowledge base.
How does it work?
It can automatically scan the headings (H1 to H6) through your article content and create the table of contents. As long as you have properly used the heading tags (H1, H2, etc) in your content, a "Table of Contents" can be created any time in your knowledge base article.
You can see a live example here: Internal Knowledge Base - A Complete Guide
You also get various options to configure your table of contents and control how its location and appearance. The best thing about this feature is that it allows you to generate fully customizable and multi-level table of contents. It offers smooth scrolling and also supports RTL language layout.
Benefits of Table of Contents
- It adds an easy to use navigation section on the article page that helps users easily navigate directly to the desired section of your knowledge base articles.
- This allows the content author to insert lead-in content that may summarize or introduce the rest of the knowledge article.
- A table of contents also has a significance that it helps Google to show rich snippet in the search results.
Why table of contents is required?
To make things easier for you to understand let us first ask you a question. Have you ever skipped reading an article, because you thought it was too long and you got bored, because you could never reach the section you wanted to read when you started reading it? We are sure you did. But you would not have to do that if there was a Table of Contents on the document. A table of contents helps you highlight the critical sections of your article so that a reader can have an entire read or jump to the part he think is most relevant to him.
What is the best place to display table of contents on your knowledge documents?
It is a standard practice to have a table of contents sitting right at the beginning of the document. This way, users do not have to wander too far for it.
Adding table of contents to your knowledge articles
Please refer to the following link to know how to add a "Table of Contents" section to your knowledge base articles.
