A knowledge base is a specialized tool or software that helps create, maintain and deliver information. Consider that you have purchased the best knowledge base software for your organization with a range of flexible tools to make knowledge sharing... Read More
Vinita
Do you know that a whopping 90% of people use customer service and experience when deciding whether to buy from a business? This reinforces the importance of enabling top-notch customer service and boosting customer self-service options. But how? Of... Read More
In today's advanced age of the internet, every organization is dependent on the internet to connect with its audience and potential customers. Organizations enable public access to their websites, interactive web forms, relevant documents, and... Read More
Introduction It is impossible to prevent your team members from leaving the office. So, what happens when they are out of office, on leave, or have left the organization for good? The specialized knowledge, expertise, and information they acquired... Read More
The popularity of knowledge bases is increasing in organizations across the world. Every major company has already employed an efficient knowledge base or is on the lookout for the best knowledge base software. This blog will take you through the... Read More
Whether you own a startup, SME, or MNC, a knowledge base is something you just cannot compromise on! Having a knowledge base is no more an option but a necessity for all businesses. Don’t believe us? According to a report by Forrester,... Read More