News

Slow loading article pages in PHPKB 9 Enterprise Editions

We have been receiving several complaints from the “PHPKB 9.0 Enterprise Edition” customers about the article page loading very slow. While investigating the cause, we came to know that one of the external GEO services used in PHPKB 9 is down and it is causing article pages to load slowly because the software is unable ......

Annual Support Subscription Rates Revised

We have recently revised the support subscription rates. Now, the Basic Support Plan costs $75/year (an increase of $10) but does not include the ability to download free updates. Upgrades to new releases are available only in the Premium Support Plan which is priced at $135/year (an increase of $30) now. Moreover, custome......

Knowledge Management Software

Gone are the days when it was difficult for large firms to manage information with ease and provide satisfactory customer support at the same time. With the introduction of PHPKB Knowledge Base Software, things has become altogether easy. Now, businesses, whether big or small, can manage, store, share, transfer and access t......

Our New Website Has Launched!

We are very excited to announce that our new website is launched! After months of preparation, we redesigned and rebranded our website. Some of the new changes we've incorporated include the following: new branding, switch from our old domain name Knowledgebase-Script.com to short and easy PHPKB.com, and an entire content ......

Update - Credit card acceptance via 2Checkout

Note: This announcement is an update to the earlier news posted on April 23, 2021, regarding the disruption of MasterCard acceptance via 2CheckOut. We promised you that we will do our absolute best to not only reactivate payment processing for Mastercard but also grow the number of payment methods that you can use to purch......

Disruption of Mastercard acceptance via 2Checkout

Please note that from the 29th of April 2021 for an undefined period, we will not be able to process Mastercard payments for your orders. Visa processing and any other payment methods available will continue at this time. We continue to work with our payment processing partner to determine if Mastercard processing may resum......

Knowledge Management in Software Engineering - Requirement & Benefits

Knowledge management is an expanding and promising discipline that has drawn considerable attention. Recent developments in computer and IT technologies enable sharing documented knowledge independently of time and location. Requirement of Knowledge Management in the Software Industry Software organizations' main assets......

Powered By PHPKB Link Removal Cost Revised

The cost to remove the "Powered By PHPKB" link from the public area of PHPKB knowledge base software is being revised from $65 to $85 w.e.f today i.e. January 5, 2021. There is no other change to the editions or pricing structure of PHPKB software licenses.......

COVID-19: PHPKB - We are prepared to support you

Amid COVID-19, every business is working out all possibilities to keep their businesses running while keeping their employees and customers safe. We share the concern about the current coronavirus (COVID-19) pandemic that is currently affecting us all. We would like to take a moment just to reassure you that, despite the......

Support and Maintenance Contract Subscription Rates Revised

It's been a while since we didn't touch our pricing plans and in order to make our business more efficient we have made several changes for new and our current customers. Effective 14th January 2019, we have revised the annual support and maintenance contract price. The Basic Support Plan is discontinued from immediate eff......

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