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Error: Your card does not support this type of purchase

You might receive an error message while making a payment that says "Your card does not support this type of purchase."

There are a few reasons why you may receive this error:

  1. Some debit cards require a PIN to be entered. In this case, you will need to use another valid credit card to make the purchase.
  2. Some cards have restrictions on cross-border usage. If the card was issued in a country (the origin field when you view the details of the payment) other than where the business is located, this might be the problem. In this case, contact your bank to see if they have imposed this restriction.
  3. Some cards (often corporate cards or FSA cards) can only be used for certain business categories, like travel or healthcare.

If all else fails, please use the PayPal option on the checkout page to pay via your credit card.