Yes, you can get a 30-day trial copy of PHPKB knowledge base software. The trial license comes with encoded source code which requires IonCube Loaders to be installed on the server. Please submit your request on the trial request form of our website.... Read More

We are planning our customer support portal and would like to use PHPKB for our knowledge base. We will be installing the KB on our server. Is there a trial/development license that you can give us to use while we perform the work of integrating... Read More

A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More

What is Knowledge Base? A knowledge base contains knowledge about your product, service, or company; written in such a way that it can help employees or customers find the information they need quickly and efficiently. It is designed to answer... Read More

Customer service is crucial for any business because by providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, provides testimonials, reviews, and feedback for... Read More

The application of knowledge base software is not limited to the self-service solution, rather they also help service personnel support customers during calls and emails. The support executives greatly rely on centralized knowledge management tools... Read More

Table of Contents Choosing the right knowledge base Flexibility Customizability Shareability Discoverability Ease of Usage Top 7 Knowledge base software for 2022 1. PHPKB Features Key Highlights of PHPKB PHPKB Pricing 2. Zendesk Zendesk... Read More

In the constantly changing world of information technology, the significance of robust and reliable documentation cannot be overstated. Whether it's for software development, system administration, or network management, documentation plays a... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More

Professional knowledge base software offers several advantages over Wiki software. Have a look at some of them below. Knowledge Base Software vs Wiki Software Wiki software does not allow you to have both public as well as private content for the... Read More