This article explains how one can associate Base Language articles with other languages. This feature is only available in the latest update of version 9.0. How to use this feature: First of all, you will need to set one of the languages as "Base... Read More
Palwinder Singh
Palwinder possesses a unique combination of technical expertise, writing ability, and problem-solving skills. Being the lead software architect, he has strong project management skills, as well as experience in creating user-friendly, intuitive software interfaces and the ability to design complex systems.
Problem We have 12 articles marked as Featured. But when I go to our home page and click to see Featured articles, I only see 5. Solution You may need to adjust a setting to display the desired number of articles on the Home page. Here are the... Read More
Yes, you can upgrade Oracle MySQL version from 5.7.x to 5.8.x OR 8.x (but there is a prerequisite – PHP does not support MySQL 8.x’s caching_sha2_authentication method yet and you would have to use mysql_native_password method) and here... Read More
Steps - Finding the exact location of php.ini configuration file: Login to Administrator Control Panel as Superuser. Go to Tools > Manage Settings > Miscellaneous tab > File Upload Settings section > php.ini Configuration and click View... Read More
PROBLEM: I am attempting to get a large handful of articles. But I am finding this to be a very daunting task. I need to be able to upload a lot of files at once to an article "Multiple File Uploads" can this be done somehow? SOLUTION: Under... Read More
If you're planning to perform the upgrade on your existing knowledge base version 6.x / 7.x / 8.0 to PHPKB 9.0 then please follow the steps as explained below. UPGRADE STEPS: Generate the backup of your existing PHPKB (v6.x / v7.x / v8.0) Database.... Read More
This section provides a tutorial example on how to install and configure PHP OpenSSL extension/module with IIS on Windows via PHP Manager. STEPS - How to do: Open Internet Information Services (IIS) Manager , expand < Your-Server-Name >... Read More
This issue usually encounters when max_allowed_packet has very low value than the data you submitted via query. This can be fixed by increasing max_allowed_packet variable value so it is recommended to edit this variable through /mysql/bin/my.ini ... Read More
Problem: I have enabled SEO Friendly URLs setting in PHPKB (as shown below): Also verified that Apache mod_rewrite module was loaded: but still no luck. I get 404 not found error: Solution: Check in your VirtualHosts (and then... Read More
PROBLEM: When I upload an image or video file I get "The File Type is not allowed" error (see image below): Can you help me to solve the problem? SOLUTION: The files that are uploaded via Asset Manager of WYSIWYG Editor are controlled through:... Read More
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