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Glossary of Terms

Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

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19 Glossary Terms Found.
Knowledge Audit
An evaluation of an organization's knowledge health, identifying the knowledge needs, resources, flows, gaps, and barriers.
Knowledge Base
A centralized repository for information, including FAQs, documents, and data that is used for sharing and managing knowledge.
Knowledge Base Software
A knowledge base (abbreviated KB) software is a special kind of system for knowledge management, providing the means for the computerized collection, organization, and retrieval of knowledge. A knowledge base can also be defined as a collection of data representing related experiences, their results in the form of problems and solutions. A perfect example of knowledge base is PHPKB knowledge management software.
Knowledge Broker
An individual or organization that facilitates the transfer and sharing of knowledge between different parties.
Knowledge Culture
The collective mindset and values of an organization that encourage or hinder knowledge sharing and creation.
Knowledge Curation
The act of collecting, organizing, and managing knowledge resources.
Knowledge Discovery
The process of discovering new knowledge from a large amount of data through data mining and analysis.
Knowledge Economy
An economy in which growth is dependent on the quantity, quality, and accessibility of the information available, rather than the means of production.
Knowledge Elicitation
The process of extracting tacit knowledge from experts, often through interviews or observations.
Knowledge Engineering
The process of building knowledge-based systems, involving the translation of human knowledge into a format that a computer can understand.
Knowledge Hoarding
When employees purposely keep critical knowledge to themselves.
Knowledge Management
The process of capturing, distributing, and effectively using knowledge within an organization.
Knowledge Mapping
A visual representation of where knowledge resides within an organization, how it flows, and its interdependencies.
Knowledge Repository
A central place where knowledge is stored and managed, like a database or a library.
Knowledge Retention
Strategies to retain critical knowledge within an organization, especially when faced with staff turnover.
Knowledge Sharing
The exchange of information or understanding between individuals, teams, communities, or organizations.
Knowledge Transfer
The method by which knowledge is passed from one part of an organization to another, or from one person to another.
Knowledge Worker
An individual whose job involves handling or using information.
KPI
A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets.