Yes, We understand that your existing domain name is no longer in use and you would like to transfer everything over to the new domain. First, you should uninstall PHPKB from its current location. Then contact us to transfer your license before... Read More

In today's fast-paced digital environment, organizations are inundated with vast amounts of information. Managing this knowledge efficiently is crucial for maintaining a competitive edge, fostering innovation, and ensuring operational... Read More

The license system of PHPKB knowledge base software is based on the number of required admin users. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin, author, or editor. They... Read More

We are planning our customer support portal and would like to use PHPKB for our knowledge base. We will be installing the KB on our server. Is there a trial/development license that you can give us to use while we perform the work of integrating... Read More

Please review the information below and determine your status. The information you provide about your educational institution will be used by PHPKB to conduct a check on your education qualification. If you have any questions please contact our sales... Read More

The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software, only for support and upgrades package which is optional. Read More

Each license of PHPKB knowledge base software permits you to install the software once. However, you may create a single additional test installation for testing purposes only. Any test installation of this kind must be password protected, and access... Read More

If you're getting "Authorization Failed" message on checkout page while ordering the software license, then it is most likely your credit card company declining the transaction. Typically when this happens for a buyer, we instruct them to... Read More

We believe that you will be pleased with your hosted knowledge base subscription with us, but in case you want to cancel, please notify us and we will stop billing for the next billing cycle. At that point we will remove your hosted KB and delete all... Read More

To order a maintenance renewal, please complete the secure online order form. Using the order form, you can renew a product that you are associated with or provide us with the details of the product which you wish to renew. Once that is done, a quote... Read More