A knowledge base is an enormous storehouse to collect, organize and manage all the knowledge and information of a company. It is a fundamental resource that provides staff and customers with a basic reference and the first point of contact, for the... Read More

In today's globalized world, multilingualism has become a crucial aspect of businesses and their online presence. In this context, a multilingual knowledge base software can play a significant role in enhancing customer experience and improving... Read More

PHPKB knowledge base software has easy to use, highly interactive graphical user interface with demotic and innate interface elements. You may wish to view a video guide explaining the overview of the admin panel below.   Admin Panel at a... Read More

In today's fast-paced digital environment, organizations are inundated with vast amounts of information. Managing this knowledge efficiently is crucial for maintaining a competitive edge, fostering innovation, and ensuring operational... Read More

Table of Contents Knowledge Management System vs. Knowledge Base System Software Documentation Types of Software Documentation 1. User Documentation 2. Developer Documentation 3. Just-in-time Documentation Importance of Software Documentation... Read More

The purpose of knowledge base documentation is to provide a central location for storing and organizing information that can be easily accessed and searched by customers and employees. It serves as a self-service resource where users can find answers... Read More

Yes, the multi-language (ML) versions of both Standard and Enterprise editions allow you to setup your knowledge base in multiple languages. PHPKB (ML version) has in built support for all character sets and orientations (right to left and left to... Read More

A multilingual knowledge base is a collection of information and resources that is available in multiple languages. It allows users to access the information in their preferred language, making it easier for them to find the information they need.... Read More

The technical writers' primary job is to communicate complex technical information to users, clients, or other technical personnel in a way that is easy to understand. Writing such documentation requires attention to detail, precision, and... Read More

Multi-Language (ML) Edition of PHPKB knowledge base software provides the facility to create categories, articles, news, glossary items in multiple languages. Moreover, this edition offers you to setup the front end interface in the desired language.... Read More