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Creative Ways Companies Use Knowledge Bases Beyond Support Documentation

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Jun 6, 2025 knowledge base use cases, creative knowledge base ideas, SOPs in knowledge base, PHPKB knowledge base examples, documentation beyond support, product release documentation, internal team knowledge sharing 0 1 45 5/5 (1 Vote)

Most people think a knowledge base is just a place to find answers when something goes wrong. They imagine a page filled with questions and answers (FAQs), or simple instructions to fix common problems. While that is one way to use a knowledge base,... Read More