I am trying with an account that already exists and it is still throwing the error. What can I try next?Estimated Reading Time: 1 Minutes
I have installed the SAML Single Sign-On (SSO) Plugin, and I am trying with an account that already exists and it is still throwing the error.
I have tried with two different accounts that already exist with the same error.
What can I try next?
Please check if:
- Auto-linking existing users option is ticked.
- Match PHPKB Account by option is set to email and the user account’s email field has the same value.
- The existing user account must NOT be authenticated against any other Identity Provider (IdP), like LDAP, SSO, OAuth, etc. It must be a local account.
- Applicable To: Enterprise Edition (MySQL), Enterprise Multi-Language Edition (MySQL), Enterprise Edition (SQL Server), Enterprise Multi-Language Edition (SQL Server)