Yes, you can continue to use your knowledge base software even after the active support & maintenance period expires. As all commercial and academic licenses are perpetual, you can use your software into perpetuity. Do keep in mind that software... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
Yes, you can purchase and hold a maximum of 3 years worth of active software maintenance for any one license of the PHPKB knowledge base software. You have the option to buy an extra 2 years (24 months) of support & maintenance subscription ... Read More
Your maintenance contract is like an insurance policy. It entitles you to more than just being able to contact Support by telephone or logging a case online. A valid contract provides you with cover for the number of software licenses you own for the... Read More
You can find the details about the support and maintenance period of PHPKB knowledge base software below: New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation. Upgrade: Your 12... Read More
PHPKB release 6.0.5 fixed several minor issues found in PHPKB release 6.0 and added some new features. Here is the list of differences between your currently used package and new release of PHPKB knowledge base software. Article Collaboration... Read More
No! There is no such limit. You can create an unlimited amount of articles, categories, sub-categories, news, and other content types such as glossary terms in PHPKB knowledge base software, regardless of which edition and license you have purchased.... Read More
The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software, only for support and upgrades package which is optional. Read More
We accept Western Union and direct bank wire (wire transfer). For more information regarding these forms of payment, please contact us. Read More
Yes, We can customize PHPKB Knowledge Base Software to match your website's look, feel, and color scheme. All you need to do is send us your Website URL and just a few details of how you would like the PHPKB to be integrated into your website.... Read More
Download link is sent (via email) once an order has been verified and approved. The verification & approval process usually takes 2 to 5 hours but sometimes may be longer or a lot less. Our payment processing company performs a fraud check of the... Read More
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