When does my support & maintenance subscription start?Estimated Reading Time: < 1 Minute
You can find the details about the support and maintenance period of PHPKB knowledge base software below:
- New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation.
- Upgrade: Your 12-month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
- Support & Maintenance Renewal: Your 12-month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.