If you have made a payment using our payment provider, FastSpring, and you wish to edit billing details such as the address, credit card, or name of your existing subscriptions, kindly follow the below steps. In your receipt or subscription... Read More
Billing
Please review the information below and determine your status. The information you provide about your educational institution will be used by PHPKB to conduct a check on your education qualification. If you have any questions please contact our sales... Read More
We believe that you will be pleased with your hosted knowledge base subscription with us, but in case you want to cancel, please notify us and we will stop billing for the next billing cycle. At that point we will remove your hosted KB and delete all... Read More
If you're getting "Authorization Failed" message on checkout page while ordering the software license, then it is most likely your credit card company declining the transaction. Typically when this happens for a buyer, we instruct them to... Read More
Updating your credit card never has been easier, you can do so at the following web page https://www.2checkout.com/va/sales/customer/change_billing_method You will be asked for the "First 6 and Last 2 digits" of the Credit Card used... Read More