User Manual

General Overview of PHPKB Knowledge Base Management Software
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How to use the User Manual?
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PHPKB API Reference Guide
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PHPKB Single Sign-On (SSO) Reference Guide
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Admin Control Panel Interface
Viewed 5026 times since Fri, Sep 2, 2016
Admin Dashboard
Viewed 4892 times since Sat, Sep 3, 2016
Adding a new article
Viewed 5901 times since Wed, Jul 20, 2016
Adding table of contents (TOC) to knowledge base articles
Viewed 887 times since Sat, Sep 11, 2021
Article Interface in Front-end Area
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Autosaved Drafts
Viewed 3976 times since Sat, Jul 23, 2016
Collaborating on an article
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How to Author an Article in the Knowledge Base?
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Managing Articles
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My Articles
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Searching Articles
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Trash Box
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Types of articles
Viewed 8043 times since Wed, Jul 20, 2016
Managing Subscribers
Viewed 3158 times since Wed, Jul 27, 2016
Subscribing to an article
Viewed 3017 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 7839 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 4562 times since Mon, Sep 19, 2016
Creating a new template
Viewed 3935 times since Mon, Jul 25, 2016
Managing Templates
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Adding a new custom field
Viewed 3191 times since Thu, Jul 28, 2016
Managing Custom Fields
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Comparing Article Versions
Viewed 3277 times since Fri, Sep 2, 2016
Managing Article Versions
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Adding a new category
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Managing Categories
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Managing Subscribers
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Subscribing to a category
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How to add a comment?
Viewed 28365 times since Fri, Jul 29, 2016
Managing Comments
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Adding a glossary term
Viewed 2981 times since Fri, Jul 29, 2016
Managing Glossary Terms
Viewed 3104 times since Sat, Jul 30, 2016
Adding a language translator account
Viewed 3197 times since Tue, Feb 7, 2017
Adding a new language
Viewed 3423 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 3343 times since Wed, Feb 8, 2017
Deleting a language file
Viewed 3296 times since Wed, Mar 1, 2017
Managing Languages
Viewed 3496 times since Thu, Feb 9, 2017
Translating language files
Viewed 4046 times since Wed, Mar 1, 2017
Adding a news
Viewed 3228 times since Mon, Aug 1, 2016
Autosaved News Drafts
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Managing News
Viewed 3264 times since Mon, Aug 1, 2016
Article Referrers
Viewed 4697 times since Sat, Sep 17, 2016
Failed Logins Statistics
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Knowledge Base Traffic Statistics
Viewed 3494 times since Mon, Aug 22, 2016
Statistics Overview
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Article Referrers
Viewed 4697 times since Sat, Sep 17, 2016
Articles Monthly Report
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Articles Summary
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Most Discussed Articles
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Most Mailed Articles
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Most Printed Articles
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Popular Articles
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Top Rated Articles
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Category Summary
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Empty Categories
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Popular Categories
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Active Users
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Article Contributors
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Popular Authors
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Users Summary
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Search Summary
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Successful and Failed Searches
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Managing Support Tickets
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Publishing a ticket as an article in knowledge base
Viewed 3854 times since Wed, Aug 2, 2017
Sending reply to a ticket
Viewed 3770 times since Thu, Sep 8, 2016
Submitting support tickets in knowledge base
Viewed 3946 times since Wed, Sep 7, 2016
Ticket History
Viewed 4311 times since Thu, Aug 10, 2017
Tickets and their status
Viewed 3324 times since Wed, Sep 7, 2016
  Tools
Harvesting emails from knowledge base
Viewed 3326 times since Tue, Sep 6, 2016
Indexing Attachments
Viewed 3453 times since Thu, Sep 22, 2016
Optimising KB Database
Viewed 3287 times since Mon, Aug 29, 2016
Sitemap Generator
Viewed 3932 times since Thu, Sep 1, 2016
Taking backup of knowledge base data
Viewed 3152 times since Tue, Aug 30, 2016
Article Settings
Viewed 3905 times since Thu, Aug 25, 2016
Feature Settings
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General Settings
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Miscellaneous Settings
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Importing data from a CSV file
Viewed 4270 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 3375 times since Fri, Sep 16, 2016
Creating a user group
Viewed 3287 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 3132 times since Thu, Aug 4, 2016
  Users
Creating a new user account
Viewed 3402 times since Tue, Aug 2, 2016
Different levels of users in knowledge base
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Managing User Accounts
Viewed 3889 times since Wed, Aug 3, 2016
Searching Users
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End User Interface at a glance
Viewed 3744 times since Mon, Sep 5, 2016