User Manual
General Overview of PHPKB Knowledge Base Management Software
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How to use the User Manual?
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PHPKB API Reference Guide
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PHPKB Single Sign-On (SSO) Reference Guide
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Admin Control Panel Interface
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Admin Dashboard
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Adding a new article
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Adding table of contents (TOC) to knowledge base articles
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Article Interface in Front-end Area
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Autosaved Drafts
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Collaborating on an article
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How to Author an Article in the Knowledge Base?
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How to set custom display order of articles in the knowledge base?
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Managing Articles
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My Articles
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Searching Articles
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Trash Box
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Types of articles
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What are the differences between public and private articles in a knowledge base?
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Managing Subscribers
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Subscribing to an article
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Features of WYSIWYG editor
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Inserting an image into WYSIWYG editor
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Creating a new template
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Managing Templates
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Adding a new custom field
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Managing Custom Fields
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Comparing Article Versions
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Managing Article Versions
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Adding a new category
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Managing Categories
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Managing Subscribers
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Subscribing to a category
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How to add a comment?
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Managing Comments
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Adding a glossary term
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Managing Glossary Terms
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Adding a language translator account
Viewed 3197 times since Tue, Feb 7, 2017
Adding a new language
Viewed 3423 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 3343 times since Wed, Feb 8, 2017
Deleting a language file
Viewed 3296 times since Wed, Mar 1, 2017
Managing Languages
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Translating language files
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Adding a news
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Autosaved News Drafts
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Managing News
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Article Referrers
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Failed Logins Statistics
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Knowledge Base Traffic Statistics
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Statistics Overview
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Article Referrers
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Articles Monthly Report
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Articles Summary
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Most Discussed Articles
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Most Mailed Articles
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Most Printed Articles
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Popular Articles
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Top Rated Articles
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Category Summary
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Empty Categories
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Popular Categories
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Active Users
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Article Contributors
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Popular Authors
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Users Summary
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Search Summary
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Successful and Failed Searches
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Managing Support Tickets
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Publishing a ticket as an article in knowledge base
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Sending reply to a ticket
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Submitting support tickets in knowledge base
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Ticket History
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Tickets and their status
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Harvesting emails from knowledge base
Viewed 3326 times since Tue, Sep 6, 2016
Indexing Attachments
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Optimising KB Database
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Sitemap Generator
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Taking backup of knowledge base data
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Article Settings
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Feature Settings
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General Settings
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Miscellaneous Settings
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Importing data from a CSV file
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Importing data from an HTML file
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Creating a user group
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Managing User Groups
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Creating a new user account
Viewed 3402 times since Tue, Aug 2, 2016
Different levels of users in knowledge base
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Managing User Accounts
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Searching Users
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End User Interface at a glance
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