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Top 10 Benefits of a Knowledge Base

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In addition to storing content and information, a good knowledge base gives your company a strategic advantage. With an effective knowledge base, customers find the exact information they need - in an organized manner. PHPKB is a Knowledge base... Read More

5 Key Benefits Of A Knowledge Base

With the growth of organization and expansion of spaces, connectivity surfaces as quintessential. If employees get a common platform, their connectivity with each other and excellence in work improves. The ready availability of information has... Read More

Role of Knowledge Base Software in Call Centers

Customer service is crucial for any business because by providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, provides testimonials, reviews, and feedback for... Read More